Braze

Senior Account Manager, Enterprise

Braze$90K — $100K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Sales or Account Management, SaaS sales, including at least half in a quota-carrying role.
  • Experience with companies having 2,000+ employees.
  • Strong drive, determination, and accountability.
  • Excellent product knowledge with a feature-rich application.
  • Outstanding verbal, written, and presentation skills to executive teams.
  • Intermediate to advanced skills in Google Office and MS Office Suite.
  • Prior experience with salesforce.com or similar CRM.

Responsibilities

  • Expand customer relationships alongside the Account Executive, primarily closing opportunities up to $100K.
  • Analyze customer product usage to identify cross-sell and upsell opportunities.
  • Collaborate with Account Executives, Renewals Managers, and Customer Success Managers to find upsell opportunities.
  • Work with internal departments like Solutions Consulting, Implementation, and Marketing to drive feature adoption.
  • Coordinate resources to promote product exploration and adoption.
  • Meet quarterly upsell and renewal targets.
  • Engage in occasional travel for onsite customer meetings.

Benefits

  • Competitive compensation that may include equity.
  • Retirement and Employee Stock Purchase Plans.
  • Flexible paid time off.
  • Comprehensive medical, dental, vision, life, and disability coverage.
  • Family services such as fertility benefits and paid parental leave.
  • Support for professional development with career pathing and learning platforms.
  • Curated in-office experience fostering community and innovation.
  • Opportunities for community involvement through volunteer programs and donation matching.
  • Affiliated Employee Resource Groups for community support within the company.
  • A collaborative and fun culture recognized as a Great Place to Work®.
Full Job Description
WHAT WE'RE LOOKING FOR

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze's portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

WHAT YOU'LL DO
  • Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
  • Pro-actively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunities
  • Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
  • Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
  • Coordinate resources to drive feature exploration and adoption
  • Achieve quarterly upsell and renewals targets
  • Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING
  • 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
    • in a quota-carrying role
    • working with companies with 2,000+ employees
  • Drive, determination and accountability
  • Excellent product knowledge and ability to learn a feature-rich application
  • Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
  • Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
  • Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
  • Excellent organizational skills and time management abilities
  • Proven ability to quickly get up to speed on new cloud apps and tools
  • A proven networker in your daily life
  • Up-to-date on digital trends, especially in the mobile, web and email space
  • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
  • Prior experience in a startup technology company a plus

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is a customer engagement platform that delivers messaging experiences across push, email, in-app, and more. The company's platform is designed to help brands create personalized and relevant messaging experiences for their customers. Braze was founded in 2011 and is headquartered in New York, New York.
Learn more about Braze
Size
1,000 employees
Market Cap
$2.4 billion
Industry
Founded
2011
NASDAQ

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