Overview:Guidepoint is seeking qualified candidates for a
Senior Account Manager - Client Service on the Institutional Healthcare Client Service team This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage.
This is a Hybrid position in our New York City office. What You'll Do:- Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth
- Lead contract negotiations, pricing discussions, renewals, and commercial conversations
- Drive upsell, cross-sell, and package expansions across existing accounts
- Proactively meet clients in person and virtually to strengthen executive relationships
- Identify and activate new users within existing client organizations
- Develop account growth strategies and revenue plans in partnership with service leadership
- Monitor usage trends and intervene strategically to prevent churn
- Serve as senior point of contact for escalations and high-level client discussions
- Partner closely with client service teams to ensure flawless delivery and client satisfaction
What You Have:- 3-5 years of experience in account management, relationship management, or consultative sales
- Proven track record managing renewals and negotiating contracts
- Demonstrated success driving upsell and cross-sell revenue
- Experience managing mid-sized to large B2B client portfolios
- Strong executive presence and ability to build C-level relationships
- Comfortable conducting in-person client meetings
- Commercially minded, proactive, and highly accountable
What We Offer:The annual base salary for this position is $100,000 - $120,000. Additionally, this position is eligible for a yearly bonus based on performance.
You will also be eligible for the following benefits:- 15 PTO Days, 10 legal holidays, and sick days
- Comprehensive Medical, dental, and vision plans
- Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
- Commuter benefits and a corporate discounts
- Development opportunities through the LinkedIn Learning platform
- Friday happy hour, "Summer Fridays", and free snacks and beverages in the office
- Year-round corporate athletic league
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Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$100,000-$120,000 USD
