Senior Account Executive

Userpilot

$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in B2B SaaS sales
  • Proven ability to manage a full sales cycle, including expansions
  • Experience providing tailored technical product demonstrations to customers
  • Strong negotiation and contract management skills
  • Effective relationship-building and client management capabilities
  • Demonstrated track record of achieving sales goals

Responsibilities

  • Develop deep expertise in Userpilot's features
  • Own the full sales cycle for new and existing customers
  • Drive expansion strategies within your accounts
  • Generate a consistent weekly sales pipeline
  • Manage a rolling sales forecast and achieve targets
  • Guide prospects through free trials and evaluations
  • Lead value-based discovery to understand customer needs
  • Build executive relationships within customer organizations
  • Create account plans for new and expansion opportunities
  • Collaborate across teams to ensure customer value
  • Maintain accurate records in HubSpot and sales tech tools

Benefits

  • Competitive base salary with attractive on-target earnings (OTE)
  • Training and participation in industry events and conferences
  • Strong career progression opportunities
  • Dynamic and engaging work environment
  • Private employee medical insurance
  • Opportunity to partner with innovative companies in the SaaS space
Full Job Description
About the Role

Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.

Responsibilities
  • Develop deep expertise and understanding of Userpilot's features
  • Own the full sales cycle for new prospects and current customers from discovery through close
  • Drive expansion strategies within your book of business
  • Consistent, weekly pipeline generation
  • Manage a rolling forecast and consistently hit pipeline creation and bookings targets
  • Navigate free trials and POC evaluations with prospects
  • Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
  • Build executive-level relationships across customer organizations
  • Create and execute account plans that drive net new, expansion opportunities, and long-term growth
  • Partner cross-functionally to address technical needs and deliver value realization
  • Maintain timely and accurate records of activities in HubSpot and other sales tech tools


Qualifications:
  • 5+ years of experience in B2B SaaS sales
  • Proven ability to manage a full sales cycle, including expansions
  • Experience providing tailored technical product demonstrations to new and existing customers
  • Strong negotiation and contract management skills
  • Strong relationship-building and client management skills
  • Demonstrated track record of consistent goal attainment


Check out our scores here on RepVue to see why we're the best in sales: https://www.repvue.com/companies/userpilot

This is a hybrid position working 3 days per week in our Austin office.

Benefits:
  • Competitive base salary and attractive OTE
  • Training opportunities, participation in industry events, and conferences
  • Excellent opportunities for career progression
  • Dynamic work environment
  • Private employee medical insurance
  • Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.


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