Senior Account Executive

Location: United States Work Arrangement: Remote

About the Role

Hyland is looking for a driven and relationship-focused Senior Account Executive to join our growing sales team. In this role, you'll be responsible for developing and maintaining meaningful relationships with new and existing customers and partners, with a clear focus on consistently meeting and exceeding sales goals. You'll combine strategic account planning with a trusted advisor approach — identifying opportunities, navigating complex sales cycles, and collaborating cross-functionally to close deals that create real value for our customers. If you're a self-motivated sales professional who thrives on building relationships and driving results, we'd love to connect.

Your Role Responsibilities? Here's What You'll Do.

• Develop and execute a comprehensive sales plan to meet or exceed quota; identify and prioritize opportunities across moderate-to-high impact existing and potential customers or partners, and maintain accurate, real-time sales forecasting.
• Proactively build and expand relationships with customers, prospects, and partners; operate as a trusted advisor, develop a strong network across organizations, and research target customers to understand their technical and business needs.
• Partner with Sales Solution Engineers to develop and deliver compelling software demonstrations; engage internal specialists and support resources to advance opportunities through the sales cycle.
• Manage all customer account activity in the CRM; determine the viability of RFP requests and directly influence the development of winning, well-crafted responses.
• Develop the closing plan for accounts; engage internal leadership to lead negotiations and contracting, ensuring deals are closed on time and as forecasted; attend and actively contribute to trade shows and marketing events.
• Share best practice knowledge and contribute to the overall growth of the sales team; provide guidance and mentorship to fellow team members while maintaining a comprehensive understanding of market trends and expansion opportunities.

Technology Tools

• CRM & Opportunity Management Platforms (e.g., Salesforce)
• Microsoft Windows & Office Suite
• RFP & Proposal Management Tools
• Sales Forecasting & Account Planning Tools
• Collaboration & Communication Platforms

Role Essentials

• Bachelor's degree or equivalent experience, with demonstrated year-over-year sales generation success and significant experience as an Account Manager; strong knowledge and expertise in sales or relevant industry or technology solutions.
• Proficient in opportunity management, account planning tools, and CRM platforms; Microsoft Windows and Office proficient.
• Strong ability to establish rapport, gain trust, and achieve consensus across multiple departments and leadership levels; excellent negotiating and influencing skills.
• Excellent oral and written communication skills that demonstrate a professional demeanor and the ability to interact with discretion and tact; highly organized and experienced at successfully multi-tasking.
• Self-motivated with the ability to manage work independently to completion; excellent collaboration skills applied within teams and across functions; up to 50% travel time required.

What We'd Like to See

• Experience managing complex, enterprise-level sales cycles with multiple stakeholders across technical and executive levels.
• Proven ability to develop and execute strategic account plans that drive measurable revenue growth and long-term customer relationships.
• Experience mentoring or coaching fellow sales team members, sharing best practices to elevate overall team performance.
• Familiarity with RFP processes and the ability to lead cross-functional teams in developing compelling, competitive proposal responses.
• Track record of successfully engaging in trade shows, industry events, and customer marketing activities to expand pipeline and brand presence.