Agency:Remedy Edge
Job Function:Account Management and Growth
Job Subfunction: Account Management
Job Description:The SAE supports the Account Supervisor in managing the day-to-day activity of the account, including managing client deadlines, maintaining the integrity of the client's budget and developing creative briefs. The SAE must be a proactive person who can multi-task, foster a positive team atmosphere, and be a leader.
Primary Job Responsibilities- Manage account independently on a day-to-day basis
- Develop creative and strategic thinking skills
- Manage client expectations at all times to foster effectiveness/productivity
- Provide input to and draft sections of the agency tactical plan
- Maintain regular client contact at product manager level and become integral part of client team ensuring that the client is updated and briefed on all relevant account activity
- Meet/manage all client deadlines
- Monitor fee hours and proactively alert agency management and/or clients of projects are heading out of scope
- Effectively lead internal meetings (e.g. status meetings, job start-ups, etc.), making important, relevant contributions, and generate workable conclusions
- Evaluate creative work for consistency and accuracy
- Keep senior management briefed on account activities
- Demonstrate strong knowledge of scientific category and brand
Additional Responsibilities - Communicate effectively and professionally both internally and externally
- Demonstrate good problem-solving and interpersonal skills
- Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriatel
- Remain calm despite high pressure situations
- Project a professional, positive attitude toward peers and clients within the department and the agency
- Uphold Agency quality standards in servicing the Client
- Maintain accurate time sheets
- Foster a positive team environment demonstrating respect for peers and supervisors
- Assist other members of department/team as needed when workload allows
- Establish credibility and maintain leadership image both internally and externally; convey confidence without over promising
- Understand when it's appropriate to make decisions independently and when to escalate
issues/decisions to manager
- Uphold the Company Values (the 3 E's) in all decisions and interactions
Management Responsibilities - Generate performance reviews for AEs, AAEs, and support staff, when applicable
- Provide constructive and direct on-going feedback to team members
- Delegate work effectively, where appropriate
Qualifications - College degree, preferably in marketing, advertising, communications or science/medicine
- 3 years agency or comparable experience
- Excellent written and oral communication skills
- Well-developed knowledge of business practices/vendor relations
75,000 - 90,000
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.
