QAD

Senior Account Executive - Champion AI

QAD$145K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years of experience in selling complex SaaS solutions with a strong track record of exceeding quotas.
  • Extensive background in customer account management, focusing on account growth, not just new client acquisition.
  • Deep understanding of AI sales with ability to articulate the value of agentic AI in manufacturing contexts.
  • Experience utilizing AI tools in sales processes for enhanced efficiency.
  • Ability to independently generate sales pipeline through relationships and innovative outreach strategies.
  • Strong skills in value-based selling focused on outcomes and measurable ROI.
  • Excellent communication skills for writing, presenting, and relationship building.

Responsibilities

  • Drive expansion within existing customer accounts by upselling and cross-selling AI solutions.
  • Identify and pursue growth opportunities within active customers to maximize AI adoption.
  • Engage deeply with clients to recognize operational challenges and present business cases for AI.
  • Collaborate with Customer Success Managers to align strategies and harness expansion opportunities.
  • Manage high-value deals to enhance cross-selling in strategic accounts.
  • Cultivate and maintain strong relationships with key executives and stakeholders.
  • Ensure accurate forecasting and maintain deal hygiene through CRM.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Short-term and long-term disability coverage.
  • Life insurance and paid time off.
  • Parental leave and well-being programs.
Full Job Description
Job Description

About the Opportunity

We are a PE-backed, enterprise SaaS company specializing in ERP, supply chain and AI solutions for manufacturers. With significant investment and a clear mandate for expansion, we are seeking a high-impact Senior Account Executive based in the Midwest, Central, or Eastern U.S. and located near a major airport.

This is a rare opportunity for a seasoned Senior Account Executive who thrives in a fast-moving, performance-oriented environment and is ready to make a measurable mark on a company at an inflection point. You will be armed with both QAD's 30-year industry pedigree and a genuinely differentiated, agentic AI solution reshaping how manufacturers operate.

This role is dedicated entirely to driving expansion within our existing customer base and partnering with your Customer Success Manager to drive adoption and value.

QAD / Redzone: 30+ Years of Manufacturing Domain Expertise

QAD has spent over three decades earning deep trust within the industries it serves. Unlike horizontal ERP vendors, QAD was purpose-built for manufacturing-giving our sales team a genuine, defensible advantage rooted in domain expertise, long-tenured customer relationships, and proven outcomes across the verticals that matter most:

Discrete Manufacturing • Automotive • Life Sciences • Food & Beverage • High Tech • Consumer Products

AI-POWERED

Champion AI - The Future of ERP

Champion AI is QAD's embedded, agentic artificial intelligence solution, purpose-built for the manufacturing floor and back office. By combining 30+ years of manufacturing domain knowledge with modern AI, Champion delivers predictive insights, intelligent automation, and real-time decision support that help manufacturers move faster, waste less, and respond to disruption before it becomes a crisis. Champion AI is the Champion Advantage-redefining what ERP can do and giving our customers a decisive competitive edge.

What You Will Own

We have a strategic opening for a Senior Account Executive at a pivotal moment for QAD. You will own the commercial growth relationship for our active customer base, specifically driving expansion of our Champion AI agents, upgrading to our Adaptive ERP platform on AWS, selling into new sites or divisions and cross-selling our entire suite. You will lead end-to-end deal progression within existing customer accounts-uncovering whitespace, demonstrating the value of AI, and closing complex expansion deals.

Key Responsibilities:
  • Drive Existing Customer Expansion: Own the end-to-end sales cycle from upsell identification to closure for QAD's Champion AI agents, upgrading to our Adaptive ERP platform on AWS and cross-selling our entire suite of products within our existing active customer base.
  • Account Growth & Whitespace Analysis: Target and pursue expansion opportunities within existing active customers to maximize the adoption of our AI solutions.
  • Formulate AI Business Cases: Drive deep client engagement within existing accounts, leading meetings to uncover operational pain points and establishing the business case for agentic AI.
  • Collaborate on Account Strategy: Partner closely with Customer Success Managers (CSMs) through a regular cadence of touchpoints (e.g., joint account planning) to ensure alignment and identify expansion triggers.
  • Manage Complex Expansion: Own commercial engagement for high-value cross-sell opportunities within strategic accounts.
  • Relationship Management: Maintain and foster deep relationships with executive sponsors and key stakeholders across your assigned customer portfolio.
  • Pipeline & Value Narratives: Maintain accurate forecasting, pipeline health, and deal hygiene in the CRM. Capture expansion success stories to help shape marketing and enablement materials.


Qualifications

What We Are Looking For
  • Proven Performer: 6-8 years of experience selling SaaS complex solutions, with a proven track record of over quota achievement.
  • Account Management Background: Extensive experience in a customer account executive or expansion role; you know how to navigate existing corporate structures, build executive and business relationships, and expand account value (not a net-new hunter profile).
  • AI Sales Acumen: A strong understanding of how to sell AI capabilities, position the value of agentic AI, and build business cases around predictive insights and intelligent automation.
  • Tech-Savvy Practitioner: Demonstrated experience using AI tools within your own sales workflows and day-to-day processes to maximize efficiency.
  • Self-Prospector: A proven ability to generate your own pipeline leveraging relationships, partners, outreach across various channels and leveraging modern tools & AI to increase results. Ideally started as a BDR/SDR and successfully transitioned into a high-performing Account Executive or Sales Executive.
  • Value-Based Selling: Ability to sell a highly technical, forward-looking solution based on measurable business outcomes and ROI, rather than product features.
  • Communication: Exceptional writing, presentation, and relationship-building skills.
  • Travel: Willingness to travel up to 50% as needed to meet with customers.


Additional Information

Compensation Package:
  • Base Salary: $145,000 - $160,000 USD annually
  • On-Target Earnings (OTE): $290,000 - $320,000 USD (uncapped commission match)
  • Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
  • U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

#LI-Remote

About QAD

QAD Inc. (Nasdaq: QADA) (Nasdaq: QADB) is a leading provider of next-generation manufacturing and supply chain solutions in the cloud. QAD solutions help customers in various industries rapidly adapt to change and innovate for competitive advantage. Founded in 1979, QAD has 29 offices globally, and its Channel Islands-based Precision Software subsidiary has 11 offices. Over 2,000 manufacturing companies have deployed QAD solutions including enterprise resource planning (ERP), demand and supply chain planning (DSCP), global trade and transportation execution (GTTE) and quality management system (QMS) to become an agile and effective enterprise. For more information, visit www.qad.com.
Learn more about QAD
Size
1,940 employees
Market Cap
$1.8 billion
Industry
Net Income
$3.2 million
Founded
1979
5 Year Trend
+2.1%
Revenue
$303.4 million
NASDAQ

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