Security Operations Manager

Sunstates Security

$90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active California Guard Card required
  • Bachelor's degree preferred
  • 3+ years of management experience in security, law enforcement, or military
  • Strong leadership and communication skills
  • Proficient in MS Office
  • Valid driver's license with a clean driving record
  • Willingness to travel frequently to site locations

Responsibilities

  • Lead and mentor supervisory staff for daily operations
  • Manage employee onboarding including interviewing and training
  • Train supervisors on systems and company policies
  • Oversee payroll, billing, staffing, and scheduling functions
  • Conduct site audits and quality assurance visits
  • Work with leadership to set and communicate regional goals
  • Collaborate with sales to identify new business opportunities

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid time off including holidays
  • 401K plan with company match
  • Tuition assistance and education reimbursement
  • Employee incentives and referral bonuses
  • Awards for employee of the month and service recognition
Full Job Description
Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager, based in the Bellflower, CA area, to help lead our region. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $111,000 which includes a base salary of up to $90,000, plus a monthly vehicle allowance plus mileage, an annual performance-based bonus, full medical, dental, vision, and life insurance coverage, 401k plan with company match, generous PTO, tuition assistance, and more.

The Operations Manager will assist in the administration of the region by:

  • Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
  • Overseeing the employee on- boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.
  • Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
  • Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  • Carrying out site assist visits and audits in accordance with the Quality Assurance program.
  • Coordinating with the Regional Director and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
  • Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

  • Active CA Guard Card
  • Bachelor's degree from a four (4) year college or university is preferred.
  • 3 or more years of related management and leadership in the security industry, law enforcement or military.
  • Excellent organizational, leadership, communication, and time management skills.
  • Computer proficiency with MS Office products.
  • Valid driver's license and good driving record.
  • Ability to travel and regularly visit all site locations in the area.
  • Flexibility to be on call as needed during all shifts.
  • May perform other duties as assigned by Management and in coordination with the Regional Director.


Education Requirements (All)

Bachelor's Degree from 4 year college/university
Associates Degree

Certification Requirements (All)

Drivers License
CA Guard Card

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

  • Affordable Care Act compliant Medical Benefits Program
  • Dental Insurance Program
  • Free Life Insurance
  • Disability Insurance
  • Paid Time Off & Bereavement Leave
  • Paid Holidays
  • Direct Deposit or Pay Cards
  • Employee Incentives
  • Referral Bonuses
  • Employee of the Month Award
  • Education Reimbursement
  • Service Awards
  • Employee Involvement Initiatives
  • Management Mentoring and Support
  • Career Advancement
  • 401K program

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Director

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.

Travel is required frequently

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