INTRO

Orange Cyber defenseis seeking a highly motivated, customer-oriented, Mid-Level Network Security Engineer to join our team. The engineer will act as a subject matter expert for the customer27s firewall/VPN/loadbalancer and other network related technologies

The Security engineer will be part of AME security operations team under the Cyber Support Unit (dedicated to OCD related activities)

The Mid-Level SOC security engineer is a supportive role for the SOC team leader and GOPS co-workers and remains heavily involved in service delivery tasks and activities.The role of the Mid-level SOC network security engineer is among other things to be responsibleto detect, prevent and resolve security threats to our Customers IT environments from network security perspective.

Reporting to the Country SOC Manager or Team lead in the respective countriesand working closely with GOPS colleagues and customers to ensure the delivery of SOC services.

Main AccountabilitiesCreation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other areasAnalyze and evaluate anomalous network and system activityAssist in troubleshooting and problem solving a wide variety of client network related issuesContinuously work proactively to identify and make improvements to the Customers security posture and enhance the services accordingly by improving technology, processes, instructions, and guidelines.Follow up on improvements and technologies.Closely adhere to mandated business plans, results, annual goals and authorization rules. (SOPs)

Main activitiesThe person will follow up delivery accordingly and make sure that the technical services and products/configurations deliver high quality and a continuous proactive work to enhance the Customers security posture.Some of the responsibilities are:Provide recommendation and advice to other SOC members if needed.Continuously look for optimal ways of dealing with customer and services to deliver quality and value.Act in a professional manner and lead as a role model both with external and internal customers.Troubleshoot, diagnose and resolve network related technical incidents.Advise and recommend on security related managed services technologies.Implement specific network solutions to support server requirements to include load-balancing, VPN's, firewall contexts, Traffic Shaping, IP Security (IPSec), IP Encryption, and network address translation (NAT) where appropriateBuild, configure and test new managed hardware/virtual devices.Co-ordinate the deployment of managed hardware/virtual devices with customers and internal stakeholders.Efficiently react to incidents, changes and problem handling with a professional and customer focused mindset.Constantly keep up to date about customers, technologies and processes.Understands the deliverables of the provided services for all customers.Can quickly and superiorly react when faced with unplanned situations.Possesses very good analytical abilities can find efficient strategies to solve challenges fast and efficient.Able to adhere to Key performance drivers: Overall solution efficiency for the teams, Solution rate, SLA breaches.

About you

Required Qualifications:

Minimum 5-7 years of experience in network security position giving support and/or performing installations of networking/security environments with proven working experience in networking security administration/support/configuration.

To include:Minimum of 3-5 years of experience with managing enterprise firewall and VPN solutions

Ability to communicate clearly in English, verbally and in writing at all levels.

Hold at least 1 current certificate in the following areas :

Cisco certified: CCNA (Security, Routing & Switching) or CCNP (Security, Routing & Switching)

Checkpoint, Palo Alto or Fortinet certified

Proven track record with any of the following, Cisco ASA, Fortinet, PaloAlto, Checkpoint, technologies.

F5 and Azure Certification is a plus

Experience using network troubleshooting tools such as Wireshark, Tcpdump, or NetFlow to analyze and optimize network traffic.

Solid experience in an IT service role, where you have been required to support and troubleshoot network security environments.

Ability to work as part of a team or independently with minimal supervision.

Be comfortable in collaborating with international customers and various internal, global teams.

Must have experience with change control policy and procedures

Business oriented mindset

Scripting knowledge is a plus

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer