Hines

Second Shift Facilities Coordinator

Hines$77K — $116K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • 2+ years in administrative support within a professional office setting.
  • Supervisory experience preferred.
  • Strong interpersonal communication skills with various stakeholders.
  • Proficiency in computer systems and software, including PowerPoint.
  • Ability to handle sensitive information responsibly.
  • Strong organizational skills to prioritize tasks in a fast-paced environment.

Responsibilities

  • Monitor and update work orders, ensuring client communication before ticket closure.
  • Create, send, and manage purchase orders (POs) with vendors.
  • Conduct daily walkthroughs and inspections to identify facility deficiencies.
  • Coordinate responses to all lines of business (LOB) requests.
  • Manage phone calls and prioritize email communications efficiently.
  • Verify and file certificates of insurance (COIs) for vendors.
  • Maintain personal action lists to track daily tasks and pending items.

Benefits

  • Dynamic work environment focused on hospitality and client satisfaction.
  • Opportunity for professional growth through stretch assignments.
  • Collaborative team culture emphasizing effective communication and support.
  • Exposure to a diverse range of facilities management tasks and responsibilities.
Full Job Description
Overview

Responsibilities

Hines Facilities Coordinators work alongside Facilities Managers and Assistant Facilities Managers to perform advanced administrative duties related to the management and operation of the client's facilities by providing a work environment consistent with their culture and high standards. Responsibilities include, but are not limited to:

  • Prism - Monitor and update work orders (redirect all WOs as needed, client interaction prior to closing a ticket)

  • Coupa - (Create POs, send POs to vendors, Receipt POs)

  • Daily Commissioning walkthroughs and site inspections to proactively identify deficiencies

  • Provide response and coordination of resolution to all LOB requests

  • Answering phones and prioritize e-mails

  • Verify, approve and file COIs for vendors

  • Maintain a personal daily do list to assist with keeping track of all pending items

  • Work Order Close Out BlitzRun report for all open/on-hold work orders and close as necessary

  • Update Vendor Contact Lists

  • Complete assigned stretch assignment and present to senior leadership

  • Update LOB, Vendor and Staff Contact lists.

  • Manage Hines share drive folder.

  • Coordinate guard escorts for vendors.

  • Complete new-hire office onboarding (technology, remote access, etc)

Hospitality is an essential component of Facilities management at Hines. Employee is to act as an ambassador for the company and its vision of combining hospitality culture with real estate knowledge. Creating a welcoming and comfortable environment for tenants and its visitors is our priority. The hospitality responsibilities of a facility management role may include but not limited to reception and greeting, guest services, housekeeping, and ensuring that the property is well-maintained and aesthetically pleasing.

Qualifications

Minimum Requirements include:

  • High school diploma or GED from an accredited institution required
  • Two or more years in an administrative support role in a professional office environment

  • Supervisory experience is strongly preferred

  • Interpersonal skills necessary to effectively communicate with a variety of individuals, including outside vendors

  • Strong computer and systems knowledge

  • Ability to produce Power Point presentations

  • Must have the ability to appropriately handle sensitive or confidential information

  • Must be able to prioritize work, meet deadlines and concentrate on detail in a fast-paced work environment

  • The ability to cooperate in a team environment is critical

  • Normal office environment; occasional exposure to outside environment (exterior building inspections)

  • The ability to lift, carry and push weight up to 25 pounds, and ability to walk stairwells is required

  • Frequent sitting, standing and walking is required

  • Typically will sit at workstation 30 thirty percent of the work time

  • Flexibility to work occasional weekends when needed

  • Compensation: $77,800 - $116,600 + Bonus

About Hines

The Birmingham Small Arms Company Limited was a major British industrial combine, a group of businesses manufacturing military and sporting firearms; bicycles; motorcycles; cars; buses and bodies; steel; iron castings; hand, power, and machine tools; coal cleaning and handling plants; sintered metals; and hard chrome process. After the Second World War, BSA did not manage its business well, and a government-organised rescue operation in 1973 led to a takeover of such operations as it still owned. Those few that survived this process disappeared into the ownership of other businesses. BSA began in June 1861 in the Gun Quarter, Birmingham, England. It was formed by a group of fourteen gunsmith members of the Birmingham Small Arms Trade Association specifically to manufacture guns by machinery. They were encouraged to do this by the War Office which gave the BSA gunsmiths free access to technical drawings and to the War Office's Board of Ordnance's Royal Small Arms Factory factory at Enfield. New machinery developed in the USA installed at Enfield had greatly increased its output without needing more skilled craftsmen. This new machinery brought to Birmingham the principle of the interchangeability of parts.
Learn more about Hines
Industry
Founded
2007

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