KnowBe4, Inc.

SDR Team Manager (Hybrid)

KnowBe4, Inc.$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in sales management or a related field
  • Proficiency with Gmail, Google Docs, and Microsoft Office
  • Familiarity with sales prospecting tools
  • Strong leadership capabilities
  • Expertise in sales techniques and the sales cycle
  • Exceptional verbal and written communication skills
  • Outstanding time management and organizational abilities

Responsibilities

  • Conduct daily team meetings to set goals and expectations
  • Create and draft engaging email content for prospects
  • Monitor team performance through 'What's Working' emails
  • Maintain and analyze sales reporting metrics
  • Identify team improvement opportunities and provide coaching
  • Demonstrate expertise in prospecting and sales processes
  • Ensure the team meets or exceeds sales goals

Benefits

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance programs
  • Tuition reimbursement options
  • Certification reimbursement and completion bonuses
  • Modern, high-tech work environment
Full Job Description
Clearwater positions open to candidates located in greater Tampa Bay area.

The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers.

Responsibilities:
  • Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting
  • Draft new material for emails to be sent to prospective customers used to garner interest in our products
  • Monitor and respond accordingly to the What's Working emails
  • Maintain reporting with teams passes and other relevant details
  • Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
  • Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
  • Be an expert on prospecting and other key elements that are necessary to be a top performer
  • Meet and/or exceed individual goals to contribute to the team's success
  • Exemplify the values and mission of the Company
  • Handle day to day needs and requests for their SDR team
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with sales prospecting tools
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Leadership skills required
  • Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
  • Strong verbal and written communications
  • Excellent time management and organization skills


Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.

About KnowBe4, Inc.

KnowBe4 is a cybersecurity company that provides security awareness training and simulated phishing tests to organizations. The company was founded in 2010 by Stu Sjouwerman and is headquartered in Clearwater, Florida. KnowBe4 has over 30,000 customers in more than 170 countries. The company has been recognized by Gartner as a leader in the Magic Quadrant for Security Awareness Computer-Based Training for four consecutive years.
Learn more about KnowBe4, Inc.
Size
1,200 employees
Market Cap
$4.3 billion
Industry
Founded
2010
NASDAQ

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