HTC Global Services

Scrum Master

HTC Global Services • $70K — $95K *
Grand Rapids, MI 49504In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in a Scrum Master role.
  • Demonstrated critical thinking skills to clarify complex issues.
  • Self-driven individual with a strong desire to enhance team performance.
  • Highly analytical, capable of delving into project details.
  • Hands-on approach for testing and validation is essential.
  • Scrum Master or Advanced Scrum Master certification preferred.

Responsibilities

  • Own and manage the Scrum board alongside the Product Owner.
  • Implement SAFe Agile methodologies for daily operations.
  • Create and modify Scrum cards as necessary.
  • Ensure timely completion of all Scrum cards.
  • Represent the team's work in cross-functional meetings.
  • Establish comprehensive business acceptance criteria for work items.
  • Develop detailed technical acceptance criteria for successful delivery.
  • Guarantee adherence to the Definition of Done, evolving it as needed.
  • Collaborate with upstream and downstream teams for alignment on project needs.
  • Ensure the presence of effective test plans for deliverables.
  • Identify and clarify assumptions by engaging with partner teams.

Benefits

  • Flexible onsite and hybrid work options.
  • Opportunities for professional development and training.
  • Collaborative work environment with cross-team interactions.
Full Job Description
Job Title: Agile Scrum Master

Overview / Summary

We are seeking an Agile Scrum Master to own the Scrum board in partnership with the Product Owner, support SAFe Agile practices, and ensure work items are clearly defined and successfully delivered. This role also partners with upstream and downstream teams to ensure requirements, testing, and delivery expectations are fully aligned.

Key Responsibilities
  • Own the Scrum board in partnership with the Product Owner.
  • Apply SAFe Agile methodology in day-to-day activities.
  • Create Scrum cards as needed.
  • Ensure Scrum cards are followed through to completion.
  • Represent the team and their work in cross-team ceremonies.
  • Vet work items to ensure robust business acceptance criteria.
  • Vet work items to ensure robust technical acceptance criteria.
  • Ensure adherence to the Definition of Done and help mature the definition over time.
  • Partner with upstream and downstream teams to ensure all required needs are met.
  • Ensure robust test plans are in place.
  • Eliminate unvetted assumptions by working closely with partner teams.

Required Qualifications
  • At least 3 years in a role supporting the responsibilities listed above.
  • Excellent critical thinking skills with the ability to bring clarity out of confusion.
  • Self-starter who is eager and curious about strengthening the team.
  • Highly analytical with the ability to dig into work items and topics.
  • Willingness to get hands-on with testing and validation.
  • Scrum Master or Advanced Scrum Master certification preferred.

#LI-NS1 #Hiring #LI-Onsite #LI-Hybrid

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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