Royal Bank of Canada

SBL Product & Data Support Manager

Royal Bank of Canada$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of systems and analytics experience in the financial industry preferred.
  • Proficient in statistical analysis and complex data interpretation.
  • Advanced SQL skills; experience with big data environments is a plus.
  • In-depth knowledge of SBL-related operating systems like RIBS and Creditlink.
  • Experience applying statistical techniques like regression and clustering.

Responsibilities

  • Utilize data tools like SQL and Tableau for analysis.
  • Maintain and enhance risk and performance frameworks.
  • Provide portfolio management support through MIS enhancements.
  • Collaborate on system improvements and ensure data integrity.
  • Monitor SLAs and report breaches with corrective plans.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Leadership support for personal development opportunities.
  • Dynamic work environment with a focus on collaboration and high performance.
  • Access to a world-class training program in financial services.
  • Flexible work/life balance options.
Full Job Description
Job Description

What is the Opportunity?

Securities Based Lending is a key business for RBC Bank that provides adjudication and servicing of Securities Based Lending for U.S. Wealth Management clients. The role of Analyst, SBL Reporting and Product Support reports into the Senior Manager, SBL Product and Data Owner.

The Analyst, SBL Reporting and Product Support supports the Senior Manager, SBL Product & Data Owner to drive continuous improvement in critical business applications (e.g., CoMs, CCMS, Creditlink, Collateral Manager) and ensures robust data governance, analytics, and compliance. This role bridges business strategy, technology, and data governance to enable scalable, insightful, and compliant SBL operations.

What will you do?

Analytics & Business Intelligence
  • Tool Expertise: Utilize SQL, Tableau, Snowflake, Power BI, and other platforms to gather, clean, and analyze data.
  • Risk & Performance Frameworks: Maintain and recommend enhancements to frameworks for Key Risk Indicators (KRIs), KPIs, and portfolio limits.


Portfolio Management Support
  • Portfolio Insights: Enhance MIS environments with policy exception reporting, performance tracking, and vintage analysis to support active portfolio management.
  • Audit & Regulatory Support: Provide reporting for audits, regulatory requests, and operations as needed.


Business Application Improvements
  • Data Model Management: Support Product Owner in maintaining the EODC Collateral Data model and GFT data flows, ensuring accuracy for downstream systems (e.g., Core, CITADL, Axiom).
  • System Enhancements: Collaborate with Product Owners to improve/test applications and ensure data availability for reporting.
  • Release Validation: Represent the business during core application releases/hot fixes to validate data integrity, feeds, and policy adherence.


Stakeholder Collaboration
  • Data Consultation: Advise 1LOD, 2LOD, and IT partners on data sourcing and usage for reporting.
  • Issue Resolution: Investigate and resolve data discrepancies with upstream/downstream partners.
  • Data Compliance: Ensure adherence to enterprise data retention and destruction standards for SBL data.
  • Analytics Advocacy: Promote data-driven decision-making across RBC to foster an analytics-centric culture.


SLA Monitoring & Third-Party Oversight
  • Proactive SLA Monitoring: Continuously track third-party performance against agreed SLAs.
  • Breach Reporting & Escalation: Document and report SLA breaches to management within defined timelines, including root cause analysis and corrective action plans.
  • Joint Governance Meetings: Conduct regular meetings with third-party representatives to review performance, discuss improvements, and align on future expectations.
  • Risk-Based Assessments: Evaluate third-party risks (e.g., cybersecurity, operational resilience) during SLA reviews and adjust monitoring frequency based on criticality.


Administrative Task Management
  • JIRA: Maintain and update JIRA stories for accurate project tracking.
  • Confluence: Organize and refresh Confluence pages to ensure accessible documentation.
  • Collaboration: Collaborate with teams to align content with daily tasks and project goals.

This role bridges business strategy, technology, and data governance to enable scalable, insightful, and compliant SBL operations.

What do you need to succeed?

Must-have:
  • 5+ years of relevant progressive systems and analytics experience, preferably within the financial industry and/or relevant line of business
  • Experience in statistical analysis and complex data interpretation with the ability to present information and insights to all layers of the organization in a concise, clear, and timely manner.
  • Proven ability to sift through data, identify critical information, analyze, develop hypotheses, and make recommendations required.
  • Ability to develop strong partnerships across a multi-layered organization required.
  • Advanced SQL skills required. Experience querying big data environments preferred (e.g. Hadoop, Hive, Impala, Snowflake, Databricks).
  • Demonstrate in-depth understanding of all relevant business and SBL related operating systems (i.e. RIBS, CoMs, CCMS, Creditlink)
  • Experience applying statistical techniques examples include - regression analysis, clustering, attribution models, decision trees, ensembles, etc.
  • Experience with statistical languages (such as R, MATLAB, SPSS, SAS, Stata, etc.) preferred
  • Excellent task management capabilities to appropriately prioritize projects based on business impact and critical timelines
  • Experience in Product, Business Intelligence, and/or Marketing data analytics and mining.
  • Deep data mining and technical skills and experience translating data into consumable messages.
  • Superior and proven experience in the application of experimental design and statistical analysis of results coupled with strong understanding of technical skills in SAS, SQL, or Teradata.
  • Bachelor's Degree in Mathematics, Statistics, Machine Learning or Computer Science, or related degree, or equivalent combination of education and experience.


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work


#LI-Post

#TECHPJ

Job Skills
Big Data Management, Budgeting, Business Performance Management, Critical Thinking, Knowledge Organization, Long Term Planning, Performance Management (PM)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-18

Application Deadline:

2026-07-20
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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