EXL Service

SAVP - Director of Data Engineering

EXL Service$175K — $210K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field
  • 15+ years of experience in Data Engineering and Technology Delivery
  • 5+ years in leading enterprise-scale data programs
  • Experience managing global delivery teams and strategic engagements
  • Preferred certifications in Azure, Databricks, Snowflake, AWS

Responsibilities

  • Own end-to-end delivery of data engineering and analytics programs
  • Ensure timely and quality project delivery within budget
  • Establish governance and execution frameworks for delivery
  • Lead multi-workstream programs involving cloud and AI technologies
  • Drive adherence to Agile and DevOps practices
  • Define enterprise data platform roadmaps and architecture
  • Build and mentor high-performing data engineering teams

Benefits

  • Flexible / Hybrid work location
  • Opportunity to lead large-scale data initiatives
  • Engage with cutting-edge technologies like AI and cloud platforms
  • Support for continuous learning and team development
  • Exposure to executive-level client interactions and strategic growth opportunities
Full Job Description
Job Description

Director of Data Engineering / Delivery Manager

Experience

15+ Years

Location

Flexible / Hybrid

Role Summary

We are seeking an experienced Director of Data Engineering / Delivery Manager to lead large-scale data and analytics programs, drive engineering excellence, and manage delivery across multiple strategic accounts. The ideal candidate will have deep expertise in modern data platforms, cloud technologies, data engineering, stakeholder management, and team leadership.

This role requires ownership of end-to-end delivery, engineering governance, client relationship management, account growth, and building high-performing data engineering teams.

Responsibilities

Delivery Leadership
  • Own end-to-end delivery of enterprise data engineering and analytics programs.
  • Ensure projects are delivered on time, within budget, and with high quality.
  • Establish delivery governance, risk management, and execution frameworks.
  • Lead multi-workstream programs involving data platforms, cloud modernization, AI/ML, and analytics initiatives.
  • Drive delivery excellence through Agile and DevOps best practices.

Data Engineering & Technology Strategy
  • Define and execute enterprise data platform roadmaps.
  • Lead architecture decisions across Azure, AWS, GCP, Snowflake, Databricks, Microsoft Fabric, and modern data ecosystems.
  • Drive adoption of scalable data architectures including Lakehouse, Data Mesh, and Data Products.
  • Ensure data quality, governance, security, and compliance standards.
  • Champion innovation in AI, Generative AI, and advanced analytics platforms.

Stakeholder & Client Management
  • Serve as a trusted advisor to senior client executives.
  • Lead executive steering committee meetings and governance reviews.
  • Manage escalations and ensure stakeholder satisfaction.
  • Drive strategic account growth through identification of new opportunities.
  • Collaborate with business, architecture, security, and product teams.

People Leadership
  • Build, mentor, and scale high-performing data engineering teams.
  • Manage Engineering Managers, Architects, Leads, and Data Engineers.
  • Drive workforce planning, hiring, succession planning, and capability development.
  • Foster a culture of innovation, accountability, and continuous learning.
  • Lead onshore and offshore delivery teams.

Financial & Operational Management
  • Own program budgets, forecasting, revenue, and margin targets.
  • Optimize resource utilization and delivery efficiency.
  • Monitor KPIs covering delivery health, engineering productivity, quality, and customer satisfaction.

Support proposal development, solutioning, estimations, and RFP responses.

Qualifications

Data Engineering
  • Enterprise Data Platforms
  • Data Warehousing & Lakehouse Architectures
  • ETL/ELT Frameworks
  • Data Modeling (Star, Snowflake, Dimensional)
  • Streaming & Real-Time Processing
  • Data Governance & Metadata Management

Cloud & Platform Technologies
  • Azure (ADF, ADLS, Synapse, Fabric)
  • AWS
  • GCP
  • Databricks
  • Snowflake
  • Microsoft Fabric

Programming & Engineering
  • Python
  • SQL
  • Spark / PySpark
  • Scala (preferred)
  • CI/CD
  • Azure DevOps
  • GitHub
  • Terraform

Leadership & Delivery
  • Agile Program Delivery
  • Account Management
  • Executive Stakeholder Management
  • Delivery Governance
  • Team Building & Mentoring
  • Strategic Planning

Qualifications
  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field.
  • 15+ years of progressive experience in Data Engineering, Analytics, and Technology Delivery.
  • 5+ years leading enterprise-scale data programs and engineering teams.
  • Experience managing large global delivery teams and strategic client engagements.
  • Cloud certifications (Azure, Databricks, Snowflake, Fabric, AWS) preferred.

Success Metrics
  • Delivery SLA adherence
  • Revenue & Margin Achievement
  • Customer Satisfaction (CSAT)
  • Team Utilization & Retention
  • Platform Modernization Outcomes
  • Quality & Defect Metrics
  • Innovation and Automation Adoption

Account Growth & Expansion

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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