Salesforce Technical Business Analyst

Prophecy Technologies

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6 years overall experience in relevant roles.
  • 5 years experience specifically in the healthcare domain.
  • Strong familiarity with Salesforce CRM and Health Cloud features.
  • Hands-on experience with Apex, SOQL, and Visualforce.
  • Proven ability in claims inventory workflow optimization.
  • Demonstrated knowledge of API integration (REST, Bulk, FHIR) and event streaming.
  • Mentoring experience in a technical capacity.

Responsibilities

  • Design & build Health Cloud Service Cloud for claims inventory optimization.
  • Integrate with upstream systems using REST/Bulk/FHIR APIs and event streams.
  • Lead delivery activities including story grooming and solution design.
  • Conduct code reviews and performance tuning for optimal solutions.
  • Ensure compliance with HIPAA/PHI security standards and auditability.
  • Mentor developers and collaborate with Architecture, Product, Security, and Data teams.

Benefits

  • Opportunity to work at the intersection of healthcare and technology.
  • Collaborative environment with cross-functional teams.
  • Mentorship opportunities to advance personal and professional growth.
  • Involvement in innovative projects focused on claims workflow optimization.
  • Potential to influence significant improvements in healthcare delivery systems.
Full Job Description
Role Overview:

This role is for a Salesforce Technical Business Analyst with a strong background in the healthcare domain, specifically focusing on Salesforce Health Cloud. The position involves designing, building, and optimizing Health Cloud Service Cloud solutions for claims inventory workflow, integrating with various upstream systems, and leading technical delivery initiatives.

Key Responsibilities:
  • Design & build Health Cloud Service Cloud for Claims inventory workflow optimization.
  • Integrate with upstream systems via REST/Bulk/FHIR APIs and event streams (Kafka/MQ).
  • Lead delivery activities including story grooming, solution design, code reviews, performance tuning, and CI/CD.
  • Govern compliance with HIPAA/PHI security, auditability, and role/permission modeling.
  • Mentor developers and collaborate effectively with Architecture, Product, Security, and Data teams.

Required Skills:
  • Salesforce CRM
  • Apex (Apex Language, Apex Classes, Apex Triggers)
  • SOQL
  • Visualforce Pages
  • Workflow
  • Salesforce Health Cloud
  • Healthcare domain experience
  • Claims inventory workflow optimization
  • REST APIs
  • Bulk APIs
  • FHIR APIs
  • Event streaming (Kafka, MQ)
  • Story grooming
  • Solution design
  • Code reviews
  • Performance tuning
  • CI/CD
  • HIPAA / PHI security
  • Auditability
  • Role and permission modeling
  • Mentoring developers
  • Collaboration with Architecture, Product, Security, and Data teams

Qualifications:
  • 4-6 years of overall experience.
  • 5 years of healthcare domain experience.
  • Must be a US Citizen or have a Green Card.

Preferred Skills:
  • Legacy to Salesforce migration experience.

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