Duties and Responsibilities:- Develop customized solutions within the Salesforce platform, primarily focusing on leveraging OmniStudio and Flex Pages.
- Design solutions for grants management, case management, and constituent engagement aligned to Federal programs
- Utilize Apex (classes and triggers), Lightning Components, and Visualforce specifically tailored for OmniStudio and Flex Pages development.
- Design and develop Flex Pages, Lightning Web Components, and other relevant components within OmniStudio to enhance user experience and streamline business processes.
- Collaborate closely with stakeholders to gather requirements and translate them into technical solutions using Salesforce OOB, LWC, OmniStudio and Flex Pages capabilities.
- Implement and maintain advanced functionalities within OmniStudio, including creating dynamic layouts, data integration, and process automation.
- Develop and customize Velocity templates to generate personalized content and communications within the Salesforce platform.
- Conduct thorough testing and debugging of OmniStudio and Flex Pages solutions to ensure reliability and performance.
- Document technical designs, configurations, and customizations related to OmniStudio and Flex Pages development.
- Work collaboratively with Salesforce Administrators and other team members to ensure seamless integration of OmniStudio and Flex Pages solutions with existing Salesforce environments.
- Stay updated on the latest features and best practices related to OmniStudio and Flex Pages development within the Salesforce ecosystem.
- Provide training and support to end-users on the usage and maintenance of OmniStudio and Flex Pages solutions.
- Continuously optimize and improve OmniStudio and Flex Pages implementations to align with evolving business needs and objectives.
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
- Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes for all custom development
- Integrating and maintaining business applications to Salesforce
- Architect enterprise data integration and governance strategies
- Leverage Salesforce Data Cloud and enterprise analytics platforms (Power BI/Tableau)
- Enable AI-driven capabilities using Salesforce Einstein / GenAI solutions
- Support enterprise reporting, search, and performance monitoring initiatives
- Serve as a technical lead and trusted advisor to federal stakeholders and executives
- Translate business, regulatory, and mission requirements into scalable technical solutions
Required Skills & Certifications:- Strong experience with configuration, customization, and programming with APEX APIs, OmniStudio
- Strong experience working with Salesforce APIs
- Experience implementing and developing in Apex, LWC, Visualforce
- Ability to solve high-level software and application issues.
- Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle.
- Ability to write, interpret, and critique technical specifications.
- Excellent written and verbal communication skills
This is a remote position.
