Salesforce

Salesforce Senior Technical Architect

Salesforce$154K — $204K *
US-AnywhereRemote in Toronto, ON
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of enterprise architecture or consulting experience
  • 4+ years leading Salesforce Core Projects
  • Strong application design, data, integration, and security architecture skills
  • Proven ability to analyze, design, and optimize business processes using technology
  • Excellent presentation, written, and verbal communication skills
  • Detail-oriented with a capacity to quickly learn new concepts and technologies
  • Experience in Integration concepts, designs, and patterns

Responsibilities

  • Serve as a trusted advisor to clients
  • Lead internal strategic initiatives to enhance the consulting practice
  • Guide customers in leveraging emerging technologies for business value
  • Collaborate and communicate complex concepts effectively to various stakeholders
  • Proactively manage risks and see issues through to resolution
  • Negotiate solutions to complex problems with customers and partners
  • Review project direction to ensure extendable and maintainable solutions

Benefits

  • Comprehensive benefits and resources for work-life balance
  • Access to innovative AI tools to enhance work efficiency
  • Opportunities for professional development and constant growth
  • A supportive team culture that encourages collaboration and innovation
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

Salesforce Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Here are some salient responsibilities the role entails:
  • Serve as a trusted advisor to the client
  • Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
  • Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
  • Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
  • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
  • Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
  • Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform


Minimum Requirements:
  • Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.
  • 8+ years enterprise architecture or consulting experience
  • 4+ years of experience leading Salesforce Core Projects
  • Strong application design skills combined with strong data, integration, and security architecture skills
  • Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
  • A great listener with the ability to communicate with people in diverse roles
  • Proven ability to analyze, design, and optimize business processes via technology and integration
  • Resourceful and innovative thinker who can work through and solve problems
  • Strong experience in Integration concepts, designs and patterns


Required Qualities:
  • TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
  • TEAM PLAYER: Proficient at collaboration and working with members of a team
  • COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence


Preferred Requirements:
  • Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
  • Ability to convey and convince customers of best practices at various levels within a large organization
  • Application design and development background
  • Travel may be required and varies depending on the client requirements
  • Strong Enterprise Architecture background would be favorable
  • Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
  • Highly beneficial to have any Salesforce product certifications prior to joining:
    • Salesforce Certified Administrator
    • Salesforce Certified Advanced Administrator
    • Platform App Builder
    • Salesforce Certified Sales Cloud Consultant
    • Salesforce Certified Service Cloud Consultant
  • Public Sector industry experience highly preferred


Preferred Qualities:
  • LEADERSHIP: Self-aware; proficient at building strong relationships
  • THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller.
  • Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations.
  • Experience leading a technical team or workstream, with a passion for mentoring and developing talent.
  • Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers.
  • Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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