Tata Consultancy Services

Salesforce QA

Tata Consultancy Services • $80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Salesforce testing, including Sales Cloud, Service Cloud, and Marketing Cloud (SFMC).
  • Proficiency in automation tools such as Selenium and Playwright, with a focus on reusable test frameworks.
  • Strong background in ETL testing, specifically data reconciliation and validation.
  • Solid understanding of SQL for querying large datasets.
  • Familiarity with API testing, utilizing tools like Postman or REST frameworks.

Responsibilities

  • Design and execute comprehensive test strategies and plans for Salesforce applications.
  • Perform a range of testing activities including functional, integration, and user acceptance testing.
  • Validate campaign components within Salesforce Marketing Cloud, ensuring data integrity across processes.
  • Conduct ETL testing to ensure accurate data movement and transformation across various systems.
  • Develop and maintain automation frameworks using industry-standard tools.
  • Manage defects through the complete lifecycle from identification to resolution.
  • Engage with cross-functional teams during Agile ceremonies to promote collaborative testing efforts.

Benefits

  • Opportunity to work on innovative Salesforce projects in a collaborative Agile environment.
  • Exposure to diverse testing methodologies across Salesforce and ETL domains.
  • Professional development and potential for certifications in Salesforce and automation tools.
  • Work closely with business analysts and stakeholders, enhancing communication and managerial skills.
  • Contribute to high-quality standards and regulatory compliance in a major industry team.
Full Job Description
Job Description:
Must Have Technical/Functional Skills
Salesforce testing,ETL testing,Selenium,Playwright
Roles & Responsibilities
• Design, develop, and execute test strategies, test plans, and test cases for Salesforce applications.
• Perform functional, integration, regression, system, and user acceptance testing.
• Validate Salesforce Marketing Cloud (SFMC) campaigns, journeys, automations, data extensions, audience segmentation, and email communications.
• Conduct ETL testing to verify data movement, transformation logic, data quality, and reconciliation across systems.
• Validate Salesforce integrations with upstream and downstream applications.
• Develop and maintain automation test frameworks using Selenium, Playwright, or similar tools.
• Execute API testing and integration testing using tools such as Postman or REST-based frameworks.
• Identify, track, and manage defects through resolution.
• Collaborate closely with Business Analysts, Developers, Product Owners, and Business Stakeholders.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives.
• Ensure compliance with quality standards, testing best practices, and regulatory requirements.

Generic Managerial Skills, If any
Required Skills
Salesforce Testing
• Hands-on experience testing Salesforce applications.
• Strong understanding of Salesforce Sales Cloud, Service Cloud, and Salesforce Marketing Cloud (SFMC).
• Experience validating:
o Journey Builder
o Automation Studio
o Email Studio
o Contact Builder
o Data Extensions
o Audience Segmentation
o Campaign Management
ETL & Data Testing
• Strong experience in ETL/Data Warehouse testing.
• Ability to perform source-to-target validation.
• Expertise in data reconciliation and data quality validation.
• Strong SQL skills with experience querying large datasets.
Automation Testing
• Hands-on experience with one or more automation tools:
o Selenium
o Playwright
o Cypress (good to have)
• Experience developing reusable automation frameworks.
• Knowledge of CI/CD pipelines and automated testing practices.
API Testing
• Experience testing REST/SOAP APIs.
• Hands-on experience with Postman or similar tools.
Testing Methodologies
• Functional Testing
• Integration Testing
• Regression Testing
• End-to-End Testing
• Agile Testing
Preferred Qualifications
• Experience in the Banking, Financial Services, or Payments domain.
• Knowledge of customer communications, marketing platforms, and campaign management processes.
• Exposure to cloud-based data platforms and enterprise integrations.
• Salesforce certifications are an added advantage.
Educational Qualifications
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
Nice to Have
• Salesforce Marketing Cloud Certification.
• Experience with data migration projects.
• Experience with Azure DevOps, Jira, or similar ALM tools.
• Exposure to performance or security testing.
Key Competencies
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently in a fast-paced Agile environment.
• Strong attention to detail and focus on quality.
Key Words to search in Resume
Salesforce QA,SFMC QA,ETL testing,playwright,se lenium
Pre-Screening Questionnaire
Do you have experience in
1. salesforce QA
2.ETL Testing
3.Test automation using playwright or selenium

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry

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