The Salesforce Platform Manager is a strategic and technical leader responsible for the architecture, governance, and evolution of Rumpke's Salesforce platform. This role ensures Salesforce capabilities align with enterprise business processes while delivering scalable, integrated, and high-value solutions across the organization. The Salesforce Platform Manager defines the platform vision, architectural standards, and solution patterns that guide Salesforce development and implementation efforts. Working closely with business leaders, product owners, and technical teams, this role ensures Salesforce investments support operational efficiency, business process integration, and long-term platform sustainability. This role will combine deep Salesforce functional expertise with strong enterprise solution design skills and guide cross-functional teams in delivering integrated Salesforce capabilities.

Responsibilities of Position:

• Lead, coach, and mentor a team of Salesforce product owners and administrators, setting priorities and ensuring consistent quality across solution delivery
• Define and maintain the long-term Salesforce platform architecture and technology roadmap
• Establish solution design standards, architectural principles, and functional integration patterns for Salesforce solutions
• Serve as the design authority for Salesforce initiatives, ensuring alignment with enterprise architecture and business strategy
• Govern functional solution designs across Salesforce modules to ensure scalability, sustainability, and cross-module consistency
• Identify and manage architectural risks, integration dependencies, and technical debt within the Salesforce landscape
• Design end-to-end Salesforce solutions across multiple functional domains including Sales, Customer Service, Field Services, Billing, and E-Commerce
• Translate business requirements into integrated Salesforce solution designs that align with platform standards and business goals
• Lead solution architecture efforts for Salesforce implementations and enhancements
• Ensure cross-functional business process alignment across Salesforce modules and enterprise systems
• Review and validate functional designs to ensure consistency, quality, and maintainability
• Partner with business leaders, product owners, and delivery teams to define Salesforce-enabled business capabilities
• Facilitate alignment across functional stakeholders on business process design and system capabilities
• Advise leadership on Salesforce capabilities, architectural trade-offs, and solution roadmap options
• Support key implementation activities including testing strategy, cutover planning, and go-live readiness from a solution perspective
• Perform other duties as needed

Supervisory Responsibility:

• This position will manage 1-5 employees

• This position will not oversee and direct other managers

Skills & Abilities Needed for Position:

• Strong stakeholder communication and facilitation skills
• Strong understanding of Salesforce architecture, business processes, and best practices
• Excellent analytical, problem-solving, and decision-making skills
• Strong critical thinking, negotiation, and leadership skills to drive collaboration across teams
• Ability to work in a fast-paced, evolving enterprise environment

Experience & Knowledge Needed for Position:

• Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
• 8+ years of Salesforce functional, solution architecture, or platform design experience
• 3+ years in a lead functional architect, solution architect, or Salesforce design leadership role
• Experience designing and delivering integrated Salesforce solutions in complex enterprise environments

Physical Requirements in a Regular Workday:

• Rarely lifting/carrying/pushing/pulling a max of 10 lbs
• Continuously working inside
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects:

• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Must be available for 24-hour emergency calls
• Legally eligible to work in the United States
• Valid driver's license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.