Job DescriptionWe are seeking a highly skilled and forward-thinking Salesforce Engineer to design, develop, and implement cutting-edge Salesforce solutions across our organization. The ideal candidate will possess a deep technical understanding of the Salesforce ecosystem-balancing modern UI frameworks and automated DevOps pipelines with the ability to maintain critical legacy components.
As a Salesforce Engineer, you will be a core contributor to our development lifecycle. You will focus heavily on custom web development (LWC & LWR), advanced automation, event-driven architecture, and cutting-edge AI capabilities (Agentforce and Prompt Engineering), ensuring our platforms remain scalable, secure, and high-performing.
Primary Job Duties:
- Customization & UI Development: Build and maintain custom user interfaces using modern Lightning Web Components (LWC) and LWR (Lightning Web Runtime) for Experience Cloud sites, while supporting existing legacy Aura Components as needed.
- AI & Prompt Engineering: Design, configure, and maintain AI-driven features using Einstein and deploy autonomous AI agents via Agentforce. Apply effective Prompt Engineering techniques to optimize AI outputs and grounding.
- Event-Driven Architecture: Design and implement asynchronous, real-time integrations and internal messaging using Platform Events and Pub/Sub APIs.
- DevOps & Release Management: Own the deployment pipeline using Copado for continuous integration and continuous delivery (CI/CD), version control (Git), and agile release management.
- Advanced Automation: Architect declarative solutions utilizing advanced Salesforce Flows, ensuring optimal performance and adherence to platform limits.
- Integration Management: Develop and maintain secure, scalable integrations between Salesforce and third-party systems using REST/SOAP APIs and middleware tools.
- Data & System Optimization: Ensure system performance, scalability, and maintainability by proactively monitoring Governor Limits and data models.
- Troubleshooting & Support: Provide technical support and root-cause analysis to resolve complex platform bugs or performance bottlenecks, ensuring minimal business disruption.
- Stakeholder & Documentation Management: Document business requirements, technical solutions, and research in Jira, ensuring all documentation is polished, professional, and stakeholder-ready.
- Data Strategy & Protection: Perform standard data management tasks (imports, mass updates) using modern ETL tools. Utilize Salesforce Backup and Archive to ensure data integrity and retention compliance.
- System Optimization: Continuously improve the usability, scalability, performance, and overall design of the Salesforce platform.
- Availability: Maintain consistent availability and responsiveness during core business hours to collaborate effectively with the team and stakeholders.
Qualifications- 5+ years of hands-on experience in dedicated Salesforce engineering and customization.
- Proven experience building custom interfaces with Lightning Web Components (LWC) and building/maintaining high-performance portals using LWR (Lightning Web Runtime).
- Hands-on experience supporting and refactoring legacy Aura Components.
- Practical experience developing AI-driven tools, utilizing Prompt Engineering, or configuring autonomous agents (Agentforce / Einstein).
- Hands-on experience managing declarative release management and CI/CD pipelines through Copado.
- DevOps & Tooling: Practical experience with Salesforce DevOps tools (specifically Copado or similar) and code repositories (GitLab).
- App Integrations: Experience implementing and managing third-party applications and integrations such as Marketing Cloud Account Engagement, DocuSign, and various AppExchange packages.
Desired Qualifications:
- Salesforce Certified Platform Developer (Required)
- Salesforce Certified Platform Developer II (Preferred)
- Salesforce Certified Platform Administrator (Required)
- Salesforce Certified Agentforce Specialist (Highly Preferred)
- Salesforce Certified Platform Foundations (Preferred)
- Copado DevOps Platform Developer / Consultant OR Copado Robotic Testing (CRT) Developer (Preferred
Additional InformationThe salary range for this role is $102,000.00 to $120,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% . The base pay offered will be determined based on relevant factors such as experience, education, and geographic location
Technical Requirements (for remote workers only, not applicable for onsite/in office work):In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. 
