City Of New York

Salesforce Developer

City Of New York$90K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree in computer science, information systems, engineering, mathematics or related field, with 6 years of relevant experience, or 10 years of experience with any accredited degree.
  • Experience in enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems required.
  • Java experience is a significant advantage for candidates.
  • Strong problem-solving and critical-thinking skills to tailor customer solutions.
  • Outstanding written and verbal communication skills for effective interpersonal interactions.

Responsibilities

  • Collaborate with business analysts and stakeholders to gather and analyze requirements.
  • Customize and configure Salesforce applications to align with business needs.
  • Develop and maintain Salesforce integrations using APIs and middleware.
  • Troubleshoot and resolve issues related to Salesforce applications.
  • Create and maintain technical documentation, including design specifications and user guides.
  • Stay current with Salesforce releases and implement best practices and improvements.
  • Participate in code reviews and adhere to coding, testing, and deployment best practices.

Benefits

  • Opportunity for advanced training and professional development.
  • Potential for engaging in collaborative projects across multiple clouds (Service, Community, Marketing).
  • Exposure to current Salesforce features and IT solutions.
  • Work in a dynamic environment with a strong emphasis on independence and teamwork.
Full Job Description
NYCERS IT Custom Solutions unit is seeking an experienced professional to serve as a Salesforce Developer. Under general direction, the successful candidate will design, develop, test and deploy custom/non-custom Salesforce solutions following SDLC standards with strong communication and client relations skills, with the ability to clarify and simplify business requirements and be able to carry the solution to the next level. This role demands a high degree of independent judgment and technical expertise. Candidate with java experience is a big plus. Key responsibilities will include but not limited to: -Collaborate with business analysts and stakeholders to gather and analyze requirements, translating them into technical specifications. -Customize and configure Salesforce applications to meet business needs, including creating custom objects, fields, workflows, and validation rules. -Develop and maintain integrations between Salesforce and other systems using APIs and middleware. -Troubleshoot and resolve issues related to Salesforce applications, ensuring optimal performance and user experience. -Create and maintain technical documentation, including design specifications, turnover documents (runbook for operations), code comments, and user guides. -Stay up to date with Salesforce releases, features, and best practices, and implement improvements as necessary. -Participate in code reviews and follow best practices for coding, testing, and deployment. -Be able to work with other Developers/Administrators through the components that make up the solution leveraging Service Cloud, Community Cloud, and Marketing Cloud/Social Studio. -Be able to provide internal training to teammates as well as business users -Strong problem-solving and critical-thinking skills, with the ability to tailor solutions to customer needs. -Ability to envision solutions and understand the process steps from start to finish. -Ability to work independently and in team-based environment -Work well under pressure -Outstanding written, presentation, and verbal communication skills -Excellent interpersonal skills to interact effectively with internal and external contacts SENIOR IT ARCHITECT - 95711 Qualifications 1. A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or 2. A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or 3. Education and/or experience which is equivalent to "1" or "2" above. Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

City of New York Careers

There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

Work You’ll Do

Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

Introducing the City of New York Public Service Careers

The team is building a market-leading public service career path to help professionals master their roles and contribute effectively to the city’s development.

Do Innovative Work

Join a vast network of experts—dedicated professionals at the intersection of governance, community service, and urban innovation.

Drive Change in Public Service

Deliver targeted solutions and policies that enhance city living and maintain New York as a leading global city through a depth and breadth of expertise that’s second to none.

Be Part of a Great Team

Engage in a wide range of city projects utilizing cutting-edge technology and strategies, harnessing the unparalleled capabilities, scale, and collaborative spirit of a dedicated public service team.

Future-proof Your Career

Advance your career with limitless opportunities in the public sector, supported by unmatched training, development programs, and certification support.

Explore

From improving city infrastructure to enhancing public safety, the City of New York offers a platform for professionals to apply their skills, innovate, and lead.

The City of New York Public Service Initiative

The combined efforts of various departments help overcome urban challenges and lead transformation in city management. Professionals around the globe look to the City of New York for new strategies and solutions to drive significant change and growth in urban living. ## Stay Connected

Join the Team

Search open positions that match your skills and interests. The City of New York looks for passionate, curious, creative, and solution-driven team players. SEARCH CITY OF NEW YORK JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who serve here.

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