POSITION SUMMARY: The Salesforce Business Solution Architect I plays a critical role in translating complex business needs into scalable, high-impact solutions within the Salesforce ecosystem. This role partners closely with business stakeholders, product owners, and technical teams to capture requirements, define end-to-end processes, and design solutions that align with enterprise architecture standards and Company objectives.

The Salesforce Business Solution Architect I leads and participates in project-driven initiatives, facilitating discovery sessions, documenting business processes, defining use cases, and developing detailed functional and system requirements. With a strong understanding of Salesforce capabilities this role ensures that proposed solutions are both technically feasible and optimized to drive business value.

Additionally, this role provides guidance and mentorship to analysts and project team members, ensuring best practices in requirements elicitation, documentation, and solution design are consistently applied. The Salesforce Business Solution Architect I may lead cross-functional initiatives and contribute to advancing internal methodologies, tools, and governance processes to enhance delivery effectiveness and Salesforce platform utilization.

PRINCIPAL RESPONSIBILITIES:

• Brings a cross functional perspective to project teams and ensures alignment of requirements and deliverables across multiple initiatives.  Perform profiling and analysis of data from source systems.
• Uses business process engineering methods to ensure proper documentation is in place.
• Discovers unified requirements and streamlined processes that meet company objectives for multiple strategic projects.   
• Defines the data shared across the enterprise and the relationships between those data.
• Works with the appropriate functional and IT associates to find the best solutions (across technology and process)  to ensure business processes make the most efficient and effective use of the technology deployed.
• Provides support to functional and user acceptance testing groups throughout development life cycle.
• Assists with the creation of value proposition (ROI) for proposed projects.
• Helps the team to define and control scope for development initiatives and identify risks.
• Works  with the functional leads to specify in detail how the service will be delivered, roles and responsibilities, effort, and how to measure success of the service.
• Creates  a framework and best practices for developing user/business centric solution recommendations and proposals.
• Defines the external entities (e.g., customers, suppliers, and external systems) that interact with the business; and the people, resources and controls involved in the processes.
• Instructs, directs, guides,  and checks the work of Business Analysts.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Experience using Structured Query Language (SQL) for data analysis.
• Business Analysis or Project Management Professional certification.
• Minimum of 5 years of experience in one or more roles focusing on process improvement and financial analysis in the waste industry or related field.
• Minimum of 5 years creating and facilitating road mapping sessions for business and technical roadmaps.
• Minimum of 5 years managing multiple projects and agile teams.
• Minimum of 5 years Software Development Life Cycle (SDLC), including agile and waterfall methodologies.
• Minimum of 5 years communicating complex concepts through design techniques and able to recommend user-centric solutions.
• Minimum of 5 years of working with functional area leads to make sure business process uses the technology effectively and efficiently.

MINIMUM REQUIREMENTS:

• Bachelors degree in Information Systems, Computer Science, Computer Engineering, or related field.
• Minimum of 7 years of direct work experience in a business analyst capacity working with business systems related to systems support, analysis, or development.  
• Minimum of 3 years of experience in a lead position providing leadership and mentoring to other Business Analysts.

Ideal candidate will be located in Phoenix, Arizona and be able to come onsite to meet with stakeholders on a regular basis.

Please note, this position is not sponsorship eligible.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO)

• Benefits:

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.