Business Systems Analyst - Local to Phoenix, AZ

CGI

$62K — $139K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on experience as a Business Systems Analyst (BSA)
  • Strong understanding of business processes and workflows
  • Ability to document and manage functional/non-functional requirements
  • Proficient in creating Business Requirements Documents (BRDs), Functional Specifications, Use Cases, and User Stories
  • Basic technical skills in Microsoft Excel, Visio, Power BI, and Tableau
  • Understanding of SQL, Databases, APIs, and system integrations
  • Strong stakeholder engagement and presentation skills

Responsibilities

  • Conduct meetings, interviews, and workshops to elicit business requirements
  • Document functional and non-functional requirements clearly
  • Create BRDs, Functional Specifications, User Stories, and Use Cases
  • Analyze current business processes for inefficiencies and improvement opportunities
  • Model 'as-is' and 'to-be' processes using flowcharts and design docs
  • Recommend process improvements and automation opportunities
  • Act as the bridge between business users and IT/development teams
  • Analyze data to support business decisions and ensure data integrity in reporting

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • 401(k) matching contributions and share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
Full Job Description
Business Systems Analyst - Local to Phoenix, AZ

Category: Business Analysis (functional and technical)

Main location: United States, Arizona, Phoenix

Position ID:J0426-2537

Employment Type: Full Time

Position Description:

CGI is looking for an experienced BSA to join our ET/S team, supporting our client which is a large US Bank, working in an advanced technology environment.

This is an in office 5 days a week position located at our client site in Phoenix, AZ. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

Your future duties and responsibilities:

o As a BSA you will be responsible to conduct meetings, interviews, and workshops with stakeholders to elicit business requirements.
o Document functional and non-functional requirements clearly and concisely.
o Create Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Use Cases.
o Analyze current business processes to identify inefficiencies and improvement opportunities.
o Model "as-is" and "to-be" processes using tools like flowcharts, design docs and visio
o Recommend process improvements or automation opportunities.
o Act as the bridge between business users and IT/development teams.
o Facilitate communication and ensure alignment of expectations and deliverables.
o Manage and prioritize stakeholder needs and concerns.
o Analyze data to support business decisions and validate requirements and work with reporting tools (e.g., Excel, Power BI, SQL) to generate insights.
o Identify data gaps and ensure data integrity in reporting.

Required qualifications to be successful in this role:

o Bachelor's Degree
o Candidate must have an agile mindset and should have 5+ years of hands on experience as a BSA
o Candidate should have strong understanding of business processes and workflows
o Should be able to document and manage functional and non-functional requirements and analyze and map current and future state business processes.
o Candiate should be able to develop clear documentation including Business Requirements Documents (BRDs), Functional Specifications (FS), Use Cases, and User Stories.
o Candidate should have basic technical skills in Microsoft Excel, Visio, Power BI, Tableau
o Should have an understanding on SQL, Databases, APIs and system integrations, data modeling and architecture
o Candidate should have Stakeholder engagement and presentation skills and ability to translate technical requirements into business language (and vice versa)
o Candidate should have strong communication and analytical skills

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $139,300.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

#2026NS

Skills:
  • Atlassian Confluence
  • Business Analysis
  • Jira
  • Microsoft Visio
  • SQL


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