Cognizant

Salesforce Business Analyst

Cognizant$83K — $125K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of Business Systems Analyst experience.
  • Salesforce Financial Services Cloud (FSC) experience.
  • Banking or Financial Services industry experience.
  • Strong requirements gathering, process mapping, and Agile methodology experience.
  • Experience creating user stories and functional specifications with strong stakeholder management skills.

Responsibilities

  • Gather, analyze, and document business requirements for FSC implementations.
  • Define user stories, business processes, and functional specifications.
  • Support backlog grooming, sprint planning, UAT, and production readiness activities.
  • Facilitate workshops and requirements discovery sessions.
  • Collaborate with stakeholders to ensure business needs are effectively translated into Salesforce solutions.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description
Salesforce Business Analyst

As a Salesforce Business Analyst, you will make an impact by translating banking and financial services requirements into scalable Salesforce FSC solutions. You will work closely with stakeholders, product owners, and delivery teams to drive successful program outcomes.
In this role, you will:
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  • Gather, analyze, and document business requirements for FSC implementations.
  • Define user stories, business processes, and functional specifications.
  • Support backlog grooming, sprint planning, UAT, and production readiness activities.
  • Facilitate workshops and requirements discovery sessions.
  • Collaborate with stakeholders to ensure business needs are effectively translated into Salesforce solutions.
Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring onsite presence in Washington, DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
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  • 6-10 years of Business Systems Analyst experience.
  • Salesforce Financial Services Cloud (FSC) experience.
  • Banking or Financial Services industry experience.
  • Strong requirements gathering, process mapping, and Agile methodology experience.
  • Experience creating user stories and functional specifications with strong stakeholder management skills.
These will help you stand out
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  • Salesforce Administrator Certification.
  • Experience using Jira and Agile delivery tools.
  • Exposure to Wealth Management, Retail Banking, or Commercial Banking programs.
  • Knowledge of Client Onboarding and KYC/AML processes.
  • Experience with Omnistudio, Agentforce, and AI-enabled Salesforce capabilities.

Applications will be accepted until 9/20/2026.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation

The annual salary for this position is between $83,000p.a - $125,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits:
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  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-SS2

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

Cognizant Careers

Join the vibrant team at Cognizant, a leading provider of information technology, consulting, and business process services. Cognizant is not just a company; it's a community where innovation, leadership, and diversity are valued and where every team member is encouraged to thrive.

Work You’ll Do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — not just for today but for the future. This commitment to growth and sustainability is what makes Cognizant a unique place to advance your career.

Explore Job Opportunities

Whether you're looking for an entry-level position or a more senior role, Cognizant offers a plethora of job opportunities that could be perfect for you. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is able to showcase their skills and potential fully.

Innovative Work

Join a team where innovation is at the core of everything we do. Cognizant’s professionals are not just part of a company; they're part of a groundbreaking environment that combines technology, insights, and leadership to foster innovation across global industries.

Internship Programs

Kickstart your career with Cognizant’s internship programs. These opportunities allow you to gain hands-on experience, develop your professional skills, and network with experts in your field. An internship at Cognizant is a stepping stone to full-time employment and a chance to see how your studies apply in the real world.

Professional Growth and Development

Cognizant is committed to the professional growth of its employees. With access to cutting-edge training, leadership programs, and diversity initiatives, you can build a career that’s equipped for the demands of tomorrow’s business landscape.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Cognizant’s culture is built on a foundation of respect and inclusivity, where everyone’s contribution is valued. Join us and be part of a team that celebrates diversity and is driven to make a positive impact on the world.

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Networking and Interviews

Enhance your career prospects at Cognizant through our robust networking events. Prepare your resume, sharpen your interview skills, and connect with leaders across the industry to unlock new career paths. At Cognizant, we don’t just offer jobs; we offer career journeys. Be part of a team that’s committed to your long-term career growth and professional development. Join Cognizant today and be a part of our success story.
Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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