Salesforce Business AnalystAs a
Salesforce Business Analyst, you will make an impact by translating banking and financial services requirements into scalable Salesforce FSC solutions. You will work closely with stakeholders, product owners, and delivery teams to drive successful program outcomes.
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- Gather, analyze, and document business requirements for FSC implementations.
- Define user stories, business processes, and functional specifications.
- Support backlog grooming, sprint planning, UAT, and production readiness activities.
- Facilitate workshops and requirements discovery sessions.
- Collaborate with stakeholders to ensure business needs are effectively translated into Salesforce solutions.
Work ModelWe believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a
hybrid position requiring onsite presence in Washington, DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered ol {margin-bottom:0in;margin-top:0in;}ul {margin-bottom:0in;margin-top:0in;}li {margin-top:.0in;margin-bottom:8pt;}ol.scriptor-listCounterResetlist!list-4b52ca3b-bc28-4805-8ea9-6f33ab232cc65 {counter-reset: section;}ol.scriptor-listCounterlist!list-4b52ca3b-bc28-4805-8ea9-6f33ab232cc65 {list-style-type:bullet;}li.listItemlist!list-4b52ca3b-bc28-4805-8ea9-6f33ab232cc65::before {counter-increment: section;content: none; display: inline-block;}
- 6-10 years of Business Systems Analyst experience.
- Salesforce Financial Services Cloud (FSC) experience.
- Banking or Financial Services industry experience.
- Strong requirements gathering, process mapping, and Agile methodology experience.
- Experience creating user stories and functional specifications with strong stakeholder management skills.
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- Salesforce Administrator Certification.
- Experience using Jira and Agile delivery tools.
- Exposure to Wealth Management, Retail Banking, or Commercial Banking programs.
- Knowledge of Client Onboarding and KYC/AML processes.
- Experience with Omnistudio, Agentforce, and AI-enabled Salesforce capabilities.
Applications will be accepted until 9/20/2026.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other CompensationThe annual salary for this position is between
$83,000p.a - $125,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Cognizant offers the following benefits:
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- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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