Tata Consultancy Services

Salesforce Architect

Tata Consultancy Services$125K — $140K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Salesforce architecture and design.
  • Relevant architect-level certifications in Marketing Cloud required.
  • Experience with Sales Cloud and Service Cloud essential.
  • Hands-on experience with generative AI solutions and architectures crucial.
  • Understanding of data migration and integration practices needed.
  • Proven ability to lead teams and design technology solutions in client-facing roles.
  • Experience in developing strategy and roadmaps for Salesforce features and functionalities.

Responsibilities

  • Lead the architecture and design of Salesforce solutions, focusing on Marketing Cloud.
  • Drive the adoption of Salesforce's AI capabilities and intelligent automation.
  • Evaluate emerging Salesforce technologies and recommend platform improvements.
  • Define architectural standards and integration patterns aligned with business goals.
  • Ensure governance and compliance of data quality across Salesforce implementations.
  • Collaborate with stakeholders to create scalable Salesforce architectures and designs.
  • Implement complex Salesforce solutions including custom development and third-party integrations.
  • Guide teams throughout the project lifecycle with technical leadership.

Benefits

  • Opportunities for professional development and certifications.
  • Collaborative and inclusive work environment.
  • Exposure to the latest Salesforce technologies and innovative projects.
Full Job Description
Salesforce Architect

Must Have Technical/Functional Skills
• Marketing cloud is the primary skill, relevant architect level certifications required sales, service cloud experience is also required
• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.
• Hands on experience with Gen AI solutions and architectures required
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
• working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
• Strategy and roadmap building for salesforce features, functionalities and future releases

Roles & Responsibilities

1. Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.

2. Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.

3. Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.

4. Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.

5. Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.

6. Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.

7. Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.

8. Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle.

Salary Range- $125,000-$140,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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