We are looking for a Salesforce Architect / Developer in our Deland, FL office!

• This is an in-office position (5 days in office, not hybrid or remote).
• Sponsorship is not available for this position.
• Travel up to 40%

Summary: The Salesforce Architect / Developer serves as the technical leader and primary solution architect for the organization's Salesforce platform. This role is responsible for designing, developing, implementing, and supporting scalable Salesforce solutions that align with business objectives and enterprise technology standards. The position combines strategic platform architecture with hands-on development responsibilities, ensuring that the Salesforce ecosystem remains secure, maintainable, integrated, and optimized to support business growth.

The Salesforce Architect / Developer partners closely with business leaders, Sales, Customer Service, Marketing, Operations, IT, and third-party vendors to translate business requirements into technical solutions. This role provides technical leadership for Salesforce architecture, application development, integrations, data management, automation, platform governance, and continuous improvement initiatives.

Essential Duties:

• Design and maintain the overall Salesforce platform architecture, ensuring scalability, security, performance, and alignment with business objectives.
• Lead the development, configuration, customization, and deployment of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and related platforms as applicable.
• Gather, analyze, and translate business requirements into technical designs, solution architectures, and implementation plans.
• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, Flows, APIs, and related technologies.
• Architect and support enterprise integrations between Salesforce and internal or external business systems, including ERP, marketing, customer service, supply chain, and data platforms.
• Establish and maintain Salesforce development standards, coding practices, governance processes, and platform best practices.
• Lead solution design reviews and provide technical guidance for Salesforce projects and enhancements.
• Evaluate existing system architecture and identify opportunities for optimization, simplification, automation, and modernization.
• Design and implement data models, security models, sharing rules, role hierarchies, and permission structures.
• Support data migration, data governance, data quality, and master data management initiatives.
• Develop technical documentation including solution designs, architecture diagrams, integration specifications, and deployment procedures.
• Manage platform releases, environment strategies, code deployment processes, and application lifecycle management activities.
• Collaborate with business stakeholders to prioritize enhancements and establish platform roadmaps.
• Monitor platform performance, security compliance, user adoption, and system utilization metrics.
• Provide technical leadership and mentorship to Salesforce administrators, developers, analysts, and support personnel as appropriate.
• Research emerging Salesforce technologies, features, and industry best practices to drive innovation and continuous improvement.
• Ensure all Salesforce solutions comply with applicable security, privacy, regulatory, and company standards.
• Follow the Group Code of Conduct and Group Compliance.
• Follow Compliance requirements per "KNA-SOP-1705 Compliance Roles and Responsibilities."
• Perform all other duties as assigned.

Key Responsibilities - Aligned to Technical Leadership:

• Serve as the primary Salesforce technical authority for architecture, development, integrations, and platform governance.
• Apply advanced technical expertise to design enterprise-grade solutions that balance business requirements, user experience, security, scalability, and maintainability.
• Lead technical decision-making and ensure adherence to architectural standards and best practices.
• Evaluate risks, dependencies, and long-term impacts when designing technical solutions.
• Facilitate communication between business stakeholders, technical teams, vendors, and leadership.
• Ensure platform stability, performance, reliability, and security through proactive planning and governance.
• Drive adoption of modern Salesforce capabilities and continuous platform improvement.
• Provide mentorship and technical guidance across Salesforce and integrated technology environments.

Education/Experience:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Technology, or related field.
• Minimum 7+ years of experience working with Salesforce platforms in development, administration, architecture, or technical leadership roles.
• Minimum 3+ years of experience in Salesforce solution architecture and enterprise application design.
• Deep knowledge of Salesforce architecture, platform capabilities, and development frameworks.
• Experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, Salesforce APIs, and integration technologies.
• Experience designing and supporting integrations utilizing REST, SOAP, middleware platforms, ETL tools, and event-driven architectures.
• Experience with CI/CD, DevOps methodologies, source control management, and deployment automation tools.
• Demonstrated experience leading complex Salesforce implementations, upgrades, and transformation initiatives.
• Experience with data architecture, master data management, and enterprise system integration strategies.
• Salesforce certifications preferred, including:
  
  • Salesforce Certified Application Architect
  • Salesforce Certified System Architect
  • Salesforce Certified Platform Developer I and II
  • Salesforce Certified Administrator
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Certified Integration Architect
  • Salesforce Certified Technical Architect (Preferred)

Personal Attributes

The successful candidate will exhibit the following attributes:

Enterprise-Minded Judgment

• Consistently considers long-term business impact, system stability, and organizational alignment when weighing options.
• Shows the maturity to balance strong technical opinions with practical business realities.

Credible Technical Confidence

• Naturally earns trust through sound reasoning, calm presence, and depth of understanding.
• Is comfortable being accountable for complex decisions without needing direct authority over others.

Systems-Level Curiosity

• Looks beyond isolated issues to understand patterns, dependencies, and downstream effects.
• Shows genuine interest in how business processes, data, people, and technology connect.

Practical Partnership Mindset

• Approaches stakeholders with patience, credibility, and a willingness to understand different operational perspectives.
• Communicates with enough clarity and restraint to build confidence across technical and non-technical audiences.

Steady Problem Solver

• Remains composed when issues are ambiguous, high-impact, or visible to multiple groups.
• Shows persistence and discipline in working through complexity without becoming reactive or overly rigid.

Technology-Ready Judgment

• Is naturally open to evolving tools, systems, and ways of working without needing every answer upfront.
• Uses thoughtful questioning and sound judgment when technology-supported information influences decisions.

Other Skills and Requirements:

• Advanced knowledge of Salesforce platform architecture, security, development, automation, and integration capabilities.
• Strong understanding of enterprise software architecture, cloud technologies, APIs, and system integrations.
• Experience with Agile project methodologies, requirements management, and solution delivery practices.
• Excellent analytical, communication, presentation, organizational, and stakeholder management skills.
• Ability to manage multiple initiatives, prioritize workload effectively, and work independently with minimal supervision.
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), collaboration tools, and technical documentation platforms.

Physical Demands:

The physical demands described here are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Office-Based Work: The role primarily involves office-based work, including meetings, business analysis, process documentation, project coordination, and support of Salesforce-related activities.
• Computer and Equipment Use: Work may frequently involve use of a computer, standard office equipment, Salesforce, Microsoft Office applications, collaboration tools, dashboards, reports, and other business systems.
• Information Review: Work may include regular review of digital and printed information, including business requirements, workflows, process maps, reports, dashboards, testing materials, training documents, and project documentation.
• Communication and Interaction: The position may involve regular communication and collaboration with business stakeholders, end users, technical teams, project teams, leadership, and third-party vendors through meetings, workshops, presentations, and written documentation.
• Travel and Site Visits: The role may require travel up to 40% to support stakeholder engagement, discovery sessions, implementation activities, training, user adoption, or business process review at company or customer locations.
• Lifting and Handling: The role may occasionally involve lifting, carrying, or moving office materials, documents, equipment, or supplies weighing up to 10 pounds.

We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.