A Salesforce Administrator is responsible for managing, configuring, and optimizing the Salesforce CRM platform to support sales, marketing, service, and operational teams. The role is typically a blend of system administration, business analysis, reporting, user support, and process automation.
What you'll do & how you'll make your mark.- Manage Salesforce user setup, roles, profiles, permission sets, and security settings.
- Configure and maintain standard and custom objects, fields, page layouts, record types, validation rules, and workflows.
- Build and maintain reports, dashboards, and analytics to support business decision-making.
- Create and manage automations using Salesforce Flow and other declarative tools.
- Ensure data quality through data governance, audits, cleansing, and deduplication efforts.
- Partner with Sales, Marketing, Customer Success, and Operations teams to gather requirements and implement solutions.
- Troubleshoot system issues and provide end-user support and training.
- Manage integrations with third-party applications.
- Support Salesforce releases, testing, and change management activities.
- Document system configurations, processes, and best practices.
Who you are & what you'll need to succeed. - 2-5+ years of Salesforce administration experience.
- Salesforce Administrator Certification.
- Experience with Salesforce Sales Cloud and/or Service Cloud.
- Strong reporting and dashboard development skills.
- Experience with Salesforce Flow automation.
- Strong analytical, problem-solving, and communication skills.
Preferred Qualifications- Advanced Administrator Certification.
- Platform App Builder Certification.
- Experience with CPQ, Marketing Cloud, Revenue Cloud, or integrations.
- Experience supporting sales organizations.
The target compensation range for this position is $90,000 to $125,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate's qualifications, such as skills, education, and experience, as well as internal equity and market conditions.
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Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
