Description Job Title: Salesforce Administrator
Type of Position: Full time
Location: Remote
Pay: $90k - $150k
Job Description:Core duties and responsibilities include the following. Other duties may be assigned.
Objective:
- Administer, configure, and maintain the Salesforce platform to support daily business operations.
- Partner with business stakeholders to gather requirements and implement scalable, declarative Salesforce solutions.
- Optimize business processes through automation, system enhancements, and continuous platform improvements.
- Manage user access, security, data integrity, and system performance to ensure a secure and reliable Salesforce environment.
- Support end users by troubleshooting issues, providing training, and promoting adoption of Salesforce best practices.
- Collaborate with cross-functional teams to ensure Salesforce aligns with evolving business needs and organizational goals.
- Maintain system documentation and ensure compliance with Salesforce governance and security standards.
Your Tasks:
- Configure and maintain Salesforce using declarative tools, including custom objects, fields, page layouts, record types, validation rules, formulas, and Lightning App Builder.
- Build, maintain, and optimize Salesforce Flows, approval processes, and other automation to improve business efficiency.
- Manage user accounts, roles, profiles, permission sets, sharing rules, and security settings.
- Create and maintain reports, dashboards, and list views to support business reporting and decision-making.
- Troubleshoot and resolve Salesforce issues related to configuration, automation, data quality, user access, and system functionality.
- Collaborate with business stakeholders to gather requirements and recommend scalable Salesforce solutions.
- Support Salesforce integrations by coordinating with technical teams and assisting with testing and issue resolution.
- Perform data imports, exports, cleansing, and deduplication to maintain data integrity.
- Develop and maintain system documentation, including user guides, process documentation, configuration records, and release notes.
- Conduct user training and provide ongoing support to promote Salesforce adoption and best practices.
- Test new Salesforce releases and enhancements, coordinate user acceptance testing (UAT), and assist with change management activities.
- Stay current on Salesforce features, releases, and industry best practices, recommending improvements to maximize platform capabilities.
Qualifications:- Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent work experience.
- 3-5 years of experience administering Salesforce in a business environment or as a consultant.
- Strong understanding of Salesforce architecture, including standard and custom objects, security model, profiles, permission sets, record types, and page layouts.
- Experience building and maintaining Salesforce Flows and other declarative automation tools.
- Experience with reports, dashboards, and data management tools such as Data Loader or Data Import Wizard.
- Familiarity with Salesforce Lightning Experience and Lightning App Builder.
- Experience supporting Salesforce integrations and understanding of REST APIs and data synchronization concepts.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
Preferred Skills and Qualifications:- Salesforce Certified Administrator (required or strongly preferred).
- Salesforce Advanced Administrator certification.
- Salesforce Business Analyst or Platform App Builder certification.
- Experience with Sales Cloud and/or Service Cloud.
- Experience with data migration, cleansing, and governance.
- Familiarity with DevOps tools, sandbox management, and change deployment processes.
- Basic understanding of SOQL, Apex, or Salesforce development concepts to effectively collaborate with developers.
- Experience working in Agile project environments.
What We Offer:- Flexible Schedules
- Medical, Dental, Vision and Pet Insurance
- 401(k) with Company Match
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Commuter Transportation Incentive
- Cell Phone and Internet Stipend
- Fully-paid parking
- Learning and Development Programs
- Remote Positions
Required: Resume, Pay Expectation
