Performance Food Group

Sales Support Manager

Performance Food Group$80K — $90K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED or equivalent experience
  • 4 - 6 years in customer service or sales support
  • Team lead or supervisory experience
  • Bachelor's degree in business management, sales, marketing, or related field (preferred)
  • 6 - 10 years in foodservice customer service or sales support with supervisory experience (preferred)

Responsibilities

  • Modify and distribute internal and external sales reports
  • Oversee management and tracking of customer rebates
  • Provide weekly SmartStock reports to highlight underperforming stores
  • Conduct monthly virtual meetings with the merchandising team
  • Prepare and present quarterly business reviews
  • Manage expenses and overtime for the Sales Support Assistant and merchandising team
  • Lead recruitment, training, and performance evaluations for the merchandising team

Benefits

  • Monday to Friday work schedule
  • Travel up to 20% annually
  • Bonus structure based on performance
  • Opportunity to work closely with senior sales leadership
  • Engagement with cross-functional teams for professional growth
Full Job Description
Job Description

Position Details:
  • Salary Range is $80k - $90k based on experience PLUS bonus
  • Schedule is Monday - Friday
  • Will need to travel up to 20% throughout the year
Position Summary:
As the Sales Support Manager you will report to the Division Sales Director. You will be responsible for overseeing the merchandising team while maintain a strategic relationship with the Sales Account Manager. A primary focus will be providing guidance and leadership to the merchandising team and the Sales Support Assistant. This role will be responsible for all weekly and sales reporting related to Smart Stock, PowerBi recaps, weekly trend reports, and any other report deemed necessary by the Division Sales Director. This role will also be responsible for managing all the expenses and OT for the SSA and the merchandising team. This individual should possess strong organizational skills, time management and most importantly leadership skills.
This role will be work directly with the Sales Account Manager with some field cross training with the Sales Account Consultant.

Position Responsibilities:
  • Modifying and distributing internal and external reports for sales team, vendors, and customers.
  • Overseeing and assisting the SSA with the management and tracking of customer rebates, and profitability reports.
  • Provide daily/weekly SmartStock reports to help identify underperforming stores.
  • Conduct once a month virtual meeting with the merchandising team
  • Provide weekly trend reports, GP profit, and other reports deem necessary by DSD
  • Provide program category management support.
  • Provide Quarterly Business Reviews.
  • Conduct Annual (FMI) Focused Marketing Initiative meetings.
  • Inspect and consult so SmartStock customer agreed requirements are being met.
  • Ensure program Plano-o-grams are as expected.
  • Manage T&E for merchandising team to ensure team is delivering expenses
  • Completing daily/weekly CRM/Repsly activity reports.
  • Performing additional duties as assigned.
  • Sales recruitment, coaching, development, and retention leading to a focused aligned team with corporate strategies.
  • Providing reporting at all levels to measure strategic success and progress.
  • Interviewing, hiring, training, and conducting performance evaluations with merchandising team and SSA.
  • Preparing periodic sales reports as requested by management.
  • Oversee and plan all reset for top customers
  • Manage reset fee collection and review
  • Working based at the Division and spending balanced time in-field to inspect what you expect from the Merchandising team.
  • Assisting and managing SSA with the preparation of presentations, reports, and communication


Required Qualifications
• High School Diploma/GED or Equivalent Experience
• 4 - 6 Years Customer service, sales support or related area.
Team lead or supervisory experience.

Preferred Qualifications
• Bachelors; Business management, sales / marketing or related area
• 6 - 10 Years Customer service / sales support within foodservice industry with Supervisory experience

About Performance Food Group

Performance Food Group delivers more than 150,000 food and related products to customers across the United States, but that’s not all. They build lasting relationships with their customers, doing everything we can to ensure success.

Performance Food Group Careers

Join the dynamic team at Performance Food Group (PFG), one of the largest foodservice distributors in the nation, and propel your career to new heights in an industry-leading company. At PFG, we are committed to fostering an environment of diversity, innovation, and growth, offering unparalleled job opportunities across various sectors of the food distribution industry.

Work You’ll Do

Embark on a rewarding journey with Performance Food Group, where you can leverage your skills to drive significant change and efficiency in the foodservice sector. Our team at PFG is dedicated to excellence and leadership in delivering top-notch service and products to our customers.

Innovate and Lead

At PFG, innovation and leadership go hand in hand. Join our team to lead projects that transform the foodservice distribution landscape. With a focus on cutting-edge technology and sustainable practices, your work will directly contribute to shaping the future of food distribution.

Be Part of a Great Team

Performance Food Group is not just a company; it’s a community. Here, you will work alongside professionals who are leaders in their fields, committed to sharing their knowledge and experience. Our culture promotes teamwork, professional growth, and networking, all within a supportive and inclusive environment.

Career Development

We believe in nurturing the potential of our employees through targeted diversity training, leadership programs, and continuous professional development. Whether you are looking for an internship, entry-level position, or a managerial role, PFG offers a ladder to success, providing the tools and training necessary to grow your career.

Explore Job Opportunities

From logistics and supply chain management to sales and customer relations, the career paths at Performance Food Group are diverse and fulfilling. We are actively hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the foodservice industry.

Internship Programs

Kickstart your career with a PFG internship. Gain hands-on experience, develop essential industry skills, and make invaluable networking connections. Our internships provide a robust foundation in the foodservice distribution industry, preparing you for full-time employment in your chosen field.

Benefits and Culture

At Performance Food Group, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, including health care, retirement plans, and wellness programs, designed to meet the needs of our diverse team members. Our inclusive culture encourages collaboration and continuous learning, ensuring that every team member can achieve their personal and professional goals.

Stay Connected

Join the Performance Food Group team to stay ahead in your career. Explore open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Start your journey with us today, and help us redefine the standards of foodservice distribution.

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Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that values growth, leadership, and innovation. At Performance Food Group, your future looks promising.
Learn more about Performance Food Group
Size
23,000 employees
Market Cap
$9 billion
Industry
Net Income
-$174.5 million
Founded
1875
5 Year Trend
+24.9%
Revenue
$26.6 billion
NASDAQ

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