Sales Support Engineer - Strategic National Account (Multi-Region Support)

Position Overview

This role supports a large national strategic account within the construction market by partnering with a National Account Manager and multiple regional Sales Engineers across the country.

The Sales Support Engineer will act as a central coordination point for account activity, driving consistency, responsiveness, and excellence across regions. This individual will coordinate key pre- and post-order activities ensuring seamless collaboration between sales, customers, and internal teams.

This position reports to the Sales Support Manager with a dotted-line relationship to the Strategic National Accounts Director for day-to-day account alignment and prioritization.

Sales Support Engineer - Strategic National Account (Multi-Region Support)

This position will be remote in Chicago or Indy metro areas.

Role Description

You'll make an impact by:

National Account Support & Coordination

• Core support for a strategic national account spanning multiple regions and sales stakeholders
• Partner with a National Account Manager and multiple Sales Engineers to align priorities, project strategy, and customer engagement
• Ensure consistency in support, communication, and execution across all regions supporting the account

Order Management & Execution

• Support preparation of submittals and technical documentation
• Partner with local sales teams to ensure clean order handoff and accurate order entry inputs
• Track and manage key milestones and deadlines throughout the project lifecycle
• Support post-order activities including issue resolution, change orders, and customer follow-up

Cross-Functional Collaboration

• Serve as a commercial liaison between customers, sales, factories, and internal teams
• Collaborate with PMO and operations teams on project execution and delivery
• Navigate internal resources effectively to drive responsiveness and resolution

Operational Excellence & Process Improvement

• Drive consistency and best practices across a national, multi-seller environment
• Identify opportunities to streamline workflows and improve efficiency in the sales support process
• Maintain strong organization and prioritization across a high volume of projects and stakeholders

You will win us over by having the following qualifications:

Basic Qualifications:

• Bachelor's degree in engineering (Electrical or Mechanical preferred) or equivalent experience
• 3-7+ years of experience in technical sales support, application engineering, or similar role
• Experience supporting multiple stakeholders or accounts simultaneously in a fast-paced environment
• Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization.

Preferred Qualifications:

• Experience in the electrical distribution, construction, or power distribution industry
• Exposure to strategic or national account structures
• Familiarity with quoting, submittals, and order execution processes
• Strong customer relationship and stakeholder management skills
• Ability to manage competing priorities across a multi-region sales organization

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be located here: https://www.benefitsquickstart.com/siemens/index.html

Create a better #TomorrowWithUs.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $61,547.00 - $128,520.00 annually with a target incentive of 15 of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.