OverviewSales Solution Engineer – Enterprise Imaging
Location: United States Work Arrangement: Remote
About the Role
Hyland is looking for a knowledgeable and engaging Solution Engineer with clinical imaging and/or PACS expertise to serve as the clinical lead for pre-sales engagements across our Enterprise Imaging platform. In this role, you'll partner closely with Sales to deliver impactful, workflow-driven demonstrations that clearly articulate clinical and technical value to healthcare organizations. You'll bring together deep clinical knowledge — spanning radiology, cardiology, pathology, and imaging workflows — with hands-on expertise in PACS, Enterprise Imaging, and VNA to position solutions with clinical, IT, and executive stakeholders. If you're passionate about helping healthcare organizations modernize imaging and improve patient outcomes, we'd love to connect.
Your Role Responsibilities? Here's What You'll Do.
- Partner with Sales on discovery, qualification, and deal strategy; act as a trusted advisor to clinical, IT, and executive stakeholders throughout the full sales cycle.
- Deliver tailored, persona-based demonstrations of Enterprise Imaging solutions that translate customer needs into clinical workflows and compelling technical use cases.
- Showcase end-to-end imaging workflows — from acquisition through interpretation, reporting, and distribution — to clearly articulate clinical and technical value.
- Lead clinical discussions on interoperability and healthcare workflows including DICOM, HL7, FHIR, and EHR integration across diverse customer environments.
- Support RFP/RFI responses and solution design, ensuring proposed solutions align with each customer's clinical and technical requirements.
- Collaborate cross-functionally with Sales, Product, and Marketing teams to continuously refine messaging, demonstrations, and competitive positioning.
Technology Tools
- PACS, VNA & Enterprise Imaging Platforms
- DICOM, HL7 & FHIR Interoperability Standards
- EHR Platforms (e.g., Epic, Cerner)
- Enterprise Imaging Viewers & Cloud Imaging Tools
- AI-Enabled Imaging & Workflow Solutions
Role Essentials
- Bachelor's degree in a related field or equivalent combination of education and experience, with 5+ years in PACS, clinical imaging, healthcare IT, or technical sales in a relevant industry.
- Strong knowledge of PACS, VNA, and Enterprise Imaging architectures; experience with DICOM, HL7, and FHIR standards (IHE profiles a plus).
- Demonstrated ability to develop and deliver engaging, compelling demonstrations and presentations; strong ability to translate clinical workflows into technical solutions and tell a compelling story through demos.
- Excellent written and verbal communication skills — able to speak and write with ease, clarity, and impact, adapting style to both clinical and technical audiences.
- Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment; up to 60% travel required for customer meetings, onsite demos, trade shows, and conferences.
What We'd Like to See
- Background as a Radiologic Technologist, PACS Administrator, or Clinical Specialist.
- Experience with enterprise imaging viewers, cloud imaging platforms, or AI-enabled imaging workflows.
- Familiarity with EHR platforms such as Epic or Cerner and their integration with enterprise imaging solutions.
- Pre-sales experience supporting complex healthcare sales cycles with clinical and executive stakeholders.
- Strong collaboration skills applied within teams and across functions; demonstrated ability to establish rapport, build trust, and gain consensus with diverse audiences.
Pay Transparency
Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.
