Hilton Grand Vacations

Sales Representative - Action Line

Hilton Grand Vacations$60K — $400K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year of sales and customer service experience with a track record of closing sales.
  • Previous experience in luxury goods or services sales and marketing is a plus.
  • Willingness to work flexible hours including weekends and holidays.
  • Ability to address complex customer service issues in a dynamic environment.
  • Capability to achieve all compensation plan goals.
  • Fluent in English (reading, writing, speaking).
  • High School diploma or equivalent required.

Responsibilities

  • Greet guests and understand their travel preferences to provide tailored options.
  • Present Hilton Grand Vacations ownership products to potential owners to drive sales and leads.
  • Maintain effective communication and follow-up with clients through various communication methods.
  • Apply promoted selling concepts effectively during customer interactions.
  • Generate referral leads from each customer to expand the client base.
  • Foster a positive, partnership-driven environment aligned with company values and policies.
  • Attend weekly sales training sessions to uphold sales standards and ethical practices.

Benefits

  • Medical, Dental, and Vision coverage with 401K starting on Day 1.
  • Generous vacation time off program.
  • Paid sick leave.
  • Discounted hotel rates worldwide, starting as low as $40 per night.
  • Employee stock purchase program at a discounted rate.
  • Tuition reimbursement benefits.
  • Recognition programs and rewards for efforts.
  • Opportunities for internal growth and career pathing.
Full Job Description
Job Description

An Action Lines Sales Representative is responsible for:
  • Greeting guests and listening to their travel interests to offer the best options to meet their needs.
  • Presenting the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company.
  • Maintaining effective communication with clients and providing follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
  • Applying selling concepts promoted at HGV
  • Generating referral leads with each new customer
  • Promoting a positive, partnership-focused environment and maintaining our core values and policies.
  • Accountable for attending one of HGVC's sales training sessions every week, according to HGV policies and procedures, and maintaining business standards for sales volume, ethics, and floor behavior with customers and coworkers.
  • Carrying out all other reasonable requests by management which the associate is capable of performing.

Schedule Details: Our Sales Executives are scheduled to work 5 days a week, 8 hours per day, including weekends and holidays.

Why do Team Members Like Working for us?
  • Potential six-figure income with the most competitive compensation structure in the industry.
    • $60,000 - $80,000 for first year sales representatives, rookies of the year come in $100,000 - $110,000 and top reps $150,000 - $250,000 + with some performers coming in the $300,000 - $400,000 range.
  • Medical, Dental, and Vision benefits, including 401K starting on Day 1
  • Generous Vacation Time Off Program
  • Paid Sick Time
  • GO Hilton discounted hotel rates worldwide as low as $40 per night
  • Employee stock purchase program - purchase shares at a discounted rate
  • Tuition reimbursement programs
  • Recognition Programs and Rewards
  • Internal Growth and Career Pathing
  • And much more!

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Minimum 1 year of sales and customer service experience with proven ability to close sales.
  • Previous sales and marketing experience in a similar luxury goods or services industry is a plus
  • Ability to work a flexible schedule to include weekends and holidays.
  • Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
  • Ability to meet all compensation plan goals.
  • Proficiency in English (reading/writing/speaking).
  • High School diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Experience selling branded Timeshare or Vacation Ownership products


HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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