Sales Rep III

The Forum Group$80K — $95K *
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent required.
  • Over 8 years of experience in oilfield services industry.
  • Specialized technical knowledge of company products and market competitors.
  • Proven track record of successful negotiating.
  • Strong communication abilities to effectively engage with customers.

Responsibilities

  • Process customer quotes and order requests efficiently.
  • Manage return requests and field product support.
  • Maintain organized records of open and closed orders.
  • Understand customer specifications and needs.
  • Respond to after-hours calls as needed.
  • Address and coordinate resolutions for billing and service complaints.
  • Ensure accurate and timely order maintenance for customer satisfaction.

Benefits

  • Opportunities for handling high-value accounts and complex products.
  • Possibility of engaging in special projects assigned by management.
  • Exposure to a dynamic customer base with varying needs.
Full Job Description
Summary:

Develops and maintains sales relationships with all levels/sizes of customers. Sells products and services to existing and new customers in the field. May be entrusted to handle the largest accounts and/or the most complex products. Handles special projects, as assigned.

Job Duties/Responsibilities

  • Process customer quotes and order requests.
  • Handle all return requests and Field Product.
  • Maintain open and closed order files.
  • Knowledge and understanding of customer requirements per specifications.
  • On call after hours duty applies.
  • Adjusts and/or coordinates complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Responsible for accurate and timely order maintenance.


Skills/Knowledge

  • Comprehensive, specialized technical knowledge of company's products and services, customer requirements and competitive market.
  • Excellent communication skills.
  • Proven negotiating skills.


Education

  • Bachelor's Degree or equivalent.


Experience

  • 8+ years of oilfield services experience.


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