Position OverviewSeatown Electric, Plumbing, Heating, and Air is seeking a results-driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.
Key Responsibilities- Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals
- Develop, implement, and refine sales strategies to support service and replacement growth
- Review and update sales plans annually to align with company objectives
- Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
- Build and maintain strong customer relationships to drive trust, referrals, and repeat business
- Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
- Conduct ride-alongs, performance reviews, and ongoing skill development
- Analyze market trends, competitor activity, and sales data to identify new opportunities
- Prepare and present sales performance reports to leadership
- Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
Qualifications & Experience- Minimum of 5 years of sales experience
- At least 2 years in a sales leadership or management role
- A Proven track record in business- to- consumer (B2C) sales
- Strong coaching and leadership skills
- Extensive experience with one-calling closing environments
- The ability to train and develop sales professionals in communication, objection handling, and closing techniques
- A history of driving revenue growth through coaching, process improvement, and sales development
- Experience building accountability and creating a high-performance sales culture
- Proficiency with CRM systems and Microsoft Office Suite
Why Join Us?- Ongoing opportunities for professional growth and advancement.
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with company match.
- Generous vacation, holidays, and sick leave.
- A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#SEAP
Pay Range
$150,000-$180,000 USD
