Salesforce

Sales Operations Senior Analyst

Salesforce$94K — $142K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in Sales Operations, FP&A, or related field
  • Proven PMO experience managing cross-functional initiatives
  • Hands-on experience with Anaplan as an end user or developer
  • B.S. in a quantitative discipline or relevant experience
  • Strong critical thinking and analytical skills
  • Exceptional written and verbal communication skills
  • Proficient in Excel and communicating insights in Google Slides or PowerPoint

Responsibilities

  • Serve as the PMO lead for Quota and Capacity Planning, managing timelines and stakeholder communication
  • Drive internal communications and ensure alignment for key quota programs
  • Lead preparation of content for planning reviews and executive audiences
  • Partner with stakeholders and Anaplan developers to translate requirements
  • Identify and implement optimization opportunities in planning processes
  • Manage dependencies across workstreams to ensure timely delivery

Benefits

  • Support for work-life balance
  • Access to AI resources to enhance productivity
  • Opportunities for professional development
  • Comprehensive health benefits
  • Flexible work arrangements
  • Supportive company culture fostering personal growth
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Operations

Job Details

The Experience

The Sales Operations Senior Analyst will join our Quota and Capacity Planning (QCP) team, playing a critical role in driving program management excellence and supporting the development and optimization of our Anaplan-based quota planning environment.

This position will partner closely with Sales, Strategy, Finance, and cross-functional technology teams to ensure our planning tools and processes scale with the business. The ideal candidate combines strong program management discipline with deep quota operations expertise and a passion for building scalable, technology-driven solutions.

What You'll Actually Be Doing
  • Serve as the Project Management office (PMO) lead for the Quota and Capacity Planning team - managing project timelines, stakeholder communication, and deliverable tracking across the annual quota planning cycle and ongoing operational initiatives
  • Drive internal communications and cross-functional alignment for key quota programs, ensuring accurate execution and clear escalation paths
  • Lead preparation of content for high-stakes planning reviews and executive audiences, translating complex operational details into compelling, data-driven narratives
  • Partner with business stakeholders and Anaplan developers to translate quota business requirements into scalable planning solutions
  • Identify opportunities for increased optimization and automation in existing planning processes and models
  • Manage concurrent workstream and cross-functional dependencies, ensuring timely delivery and clear communication to leadership


You're Our Person If...
  • 4+ years of professional experience in Sales Operations, Sales Strategy, Financial Planning & Analysis (FP&A), Finance, or a related field, with a strong background in program or project management
  • Demonstrated PMO experience managing cross-functional initiatives with multiple stakeholders in a fast-paced environment
  • Hands-on experience with Anaplan - as an end user, UAT contributor, requirements writer, or model development facilitator
  • B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering, or related field) Degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • Strong critical thinking and analytical skills; ability to analyze ambiguous problems and drive toward recommendations
  • Exceptional written and verbal communication skills; ability to distill complex operational details into clear, high-impact presentations for executive audiences
  • Power-user proficiency in Excel; ability to communicate insights clearly in Google Slides or PowerPoint


Even Better If...
  • Anaplan Model Builder certification or equivalent hands-on model development experience
  • Familiarity with quota setting methodologies, sales coverage models, and territory alignment
  • Experience working in Agile or structured PMO frameworks (e.g., SmartSheet, Quip, or similar)
  • Knowledge of SQL and/or Snowflake with interest in developing further expertise
  • Ability to quickly ramp on Salesforce collaboration and planning technologies (Google Workspace, Anaplan, Slack)
  • Comfortable operating in a fast-paced environment where priorities shift rapidly due to GTM decisions, with the ability to pivot seamlessly
  • Ability to establish and build close working relationships; strong personal credibility and counseling skills
  • Capable of working well under deadlines and juggling multiple priorities; strong meeting management skills


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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