McKinstry

Sales Operations Program Manager

McKinstry$80K — $134K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 3+ years of sales or sales operations experience required.
  • Advanced knowledge of CRM systems (Salesforce preferred) required.
  • Experience in developing standard measures and processes preferred.
  • Understanding of Continuous Improvement or Six Sigma and Agile practices preferred.
  • Advanced knowledge of Microsoft Office Suite required; working knowledge of SharePoint preferred.
  • Knowledge of business intelligence tools (Power BI, Tableau) preferred.
  • Excellent communication and interpersonal skills required.

Responsibilities

  • Develop and manage CRM programs and sales operations activities.
  • Provide project tracking and management reporting.
  • Research and resolve complex sales-related issues.
  • Coordinate meetings and track action items.
  • Act as a liaison for CRM-related technical assistance.
  • Oversee and manage complex projects with cross-functional teams.
  • Facilitate and lead effective internal/external meetings.
  • Evaluate information from multiple sources to drive projects.

Benefits

  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision plans
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • Paid community service time through 'Building Good' program
  • Learning and advancement opportunities via McKinstry University
  • Onsite gyms or reimbursement for remote workers.
Full Job Description
The Opportunity with McKinstry

McKinstry is looking for a Sales Operations Program Manager to join our Enterprise Sales and Marketing division in Seattle, WA. This position is responsible for developing implementing, and managing programs across the enterprise focused on sales operations. Additional responsibilities may include:

Operations Activities
  • Engage in sales operations activities as assigned, including developing and managing programs related to CRM programs, sales analysis and reporting, sales training, and deployment of new sales enablement practices.
  • Provide documentation/project tracking and management reporting as needed or requested.
  • Research, resolve and respond to complex problems and questions.
  • Provide administrative and sales operations support to assigned projects.
  • Schedule, lead, or coordinate meetings and ensure tracking and follow-up of resulting action items.
  • Act as liaison between Enterprise Sales and Marketing and other departments to provide technical assistance for CRM.
  • Own CRM - help establish standards, and drive adoption.

Project Management
  • Oversee complex and challenging projects.
  • Engage in projects/initiatives with cross functional stakeholder teams.
  • Collaborate with subject matter experts as needed.
  • Facilitate effective internal/external meetings.
  • Provide critical evaluation of information gathered from multiple sources.
  • Deconstruct high-level information into details and actionable items to move a project forward.
  • Manage stakeholder expectations effectively to run a timely and successful project.
  • Enforce project deadlines and schedules.

Perform other duties as assigned.

What You Need To Succeed at McKinstry:
  • Bachelor's Degree or equivalent experience required.
  • Three (3) or more years of sales or sales operations experience required.
  • Advanced knowledge of CRM systems required; Salesforce preferred.
  • Demonstrated education or experience in developing standard measures and processes preferred.
  • Continuous improvement or Six Sigma training and understanding of Agile development practices preferred.
  • Advanced knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook required; working knowledge of SharePoint preferred.
  • Knowledge of business intelligence tools-Power BI and Tableau preferred.
  • Excellent communication skills required.
  • Excellent team and positive interpersonal skills, with a general willingness to help others required.

PeopleFirst Benefits

When it comes to the basics, we have you covered:
  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • "Building Good" paid community service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $80,100 - $134,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

About McKinstry

McKinstry is an engineering company specializing in designing, constructing, operating, and maintaining high-performing buildings. Its professional staff and tradespeople deliver consulting, construction, energy, and facility services. As an early adopter of the DBOM process, the company advocates collaborative and sustainable solutions that are designed to ensure occupant comfort, improve systems efficiency, reduce facility operational costs, and ultimately optimize client profitability for the life of their building. McKinstry works with school districts, universities, municipalities, hospitals, and private companies nationwide. Its clients care about long-term planning, saving energy, and driving out waste, and have sophisticated facilities that require nothing but the best. The company was established in 1960 in Seattle, Washington.

McKinstry Careers

Joining McKinstry presents a prime opportunity to be part of a team that values innovation, leadership, and diversity training. McKinstry, a leader in designing, constructing, and managing efficient buildings, offers a variety of job opportunities that cater to professionals eager to drive sustainable changes in the industry.

Explore Job Opportunities

McKinstry is actively hiring and offers a range of positions that suit different skills and career aspirations. From engineering to project management, McKinstry seeks passionate, curious, and solution-driven team players. Explore open positions that match your professional interests and skills.

Internship Programs

McKinstry provides robust internship programs designed to foster growth and offer real-world experience in a supportive environment. Internships are a cornerstone of McKinstry’s commitment to professional development, helping interns to enhance their resumes and prepare for full-time roles through hands-on projects and mentorship.

Employee Benefits and Company Culture

McKinstry is dedicated to supporting its team members not only in their professional lives but also in their personal growth and well-being. The company offers competitive benefits, including health, dental, and vision insurance, alongside opportunities for leadership development and diversity training. The culture at McKinstry is built on a foundation of respect and inclusion, where every team member’s contribution is valued.

Professional Growth and Development

Career growth at McKinstry is propelled by continuous learning and innovation. Employees are encouraged to take leadership roles within projects, participate in networking events, and engage in ongoing education programs. McKinstry supports career advancement through professional development courses and certifications.

Networking and Innovation

At McKinstry, networking and innovation go hand in hand. Employees are encouraged to collaborate across teams and disciplines, driving innovation that leads to industry-leading solutions and practices. McKinstry’s commitment to sustainability and efficient building solutions offers a unique platform for professionals to impact the future of the built environment.

Diversity and Inclusion

Diversity training and inclusion are integral to McKinstry’s ethos. The company strives to create a workplace where diverse perspectives are embraced, and everyone has the opportunity to succeed. McKinstry believes that a diverse workforce fosters creativity and innovation, which are critical for leadership in the industry.

Applying for a Position

When applying for a position at McKinstry, candidates are advised to tailor their resumes to highlight relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate’s fit within McKinstry’s culture and values.

Stay Connected with McKinstry Careers

Keep up to date with the latest from McKinstry through the Careers Blog. Gain insights from insider perspectives, and stay informed about new job opportunities and company news. Personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Join McKinstry

Search for open positions that align with your skills and interests on the McKinstry Jobs portal. Discover what exciting and rewarding opportunities await at McKinstry, where your career development is supported by an unwavering commitment to innovation and leadership.

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Learn more about McKinstry
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5,001 employees
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