Sales Operations Lead

Uber Freight

$147K — $179K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Sales or Revenue Operations, Business Operations, or similar analytical roles.
  • Strong knowledge of Salesforce, including reports and dashboards.
  • Advanced proficiency in Excel/Google Sheets with skills in pivot tables and lookups.
  • Attention to detail is crucial for managing data integrity.
  • Excellent communication skills to proactively identify and address issues.
  • Ability to balance multiple tasks while meeting recurring deadlines.

Responsibilities

  • Maintain Salesforce data hygiene and integrity, managing field updates and flagging anomalies.
  • Build and manage ongoing reports and dashboards for sales teams, ensuring data quality.
  • Prepare data packs for weekly forecast reviews, reconciling submitted numbers.
  • Administer territory and account assignments within Salesforce to align with quotas.
  • Provide first-line support for reps and managers on Salesforce and related tools.
  • Conduct ad hoc analysis to provide actionable insights from raw data.
  • Maintain documentation and playbooks for sales processes to ensure consistency.

Benefits

  • Company-sponsored health plan, dental and vision coverage.
  • 401k match to support retirement savings.
  • Financial and mental wellness programs.
  • Parental leave for new parents.
  • Short- and long-term disability coverage for emergencies.
  • Life insurance for employees.
  • Eligibility for performance or sales incentive bonuses.
Full Job Description
Schedule: Full Time

Job Type: Hybrid

Salary Type: Salary

Req #: 2884

No immigration sponsorship or transfer available for this role.

About the Role

This role sits at the center of the sales organization and serves as the operational backbone supporting Sales Acquisition and Expansion teams. The person in this role will own many of the day-to-day processes that keep the business running smoothly, including Salesforce administration, reporting and dashboard development, forecast support, territory management, pipeline tracking, and ad hoc analysis. It's a highly visible role that partners closely with Sales, Revenue Operations, and frontline leaders, making it a great fit for someone who enjoys solving operational challenges, working with data, improving processes, and serving as a trusted resource for sales teams in a fast-paced environment.

What the Candidate Will Do
  • Maintain day-to-day CRM hygiene and data integrity in Salesforce - managing field updates, deduping, validation rules, and flagging anomalies before they distort reporting
  • Build and maintain recurring reports and dashboards (pipeline, forecast, activity, quota attainment) for sales managers and reps, escalating data quality issues to the Senior Manager
  • Support the weekly forecast and pipeline review cadence by preparing data packs, reconciling rep-submitted numbers, and tracking deal stage movement
  • Administer territory and account assignment changes in Salesforce, ensuring alignment with the approved territory and quota plan
  • Serve as first-line support for reps and frontline managers on tooling questions (Salesforce, Gong, and adjacent systems), triaging and resolving issues or routing to the right owner
  • Own ad hoc analysis requests - win/loss cuts, conversion funnel pulls, rep-level performance views - turning raw data into something a sales manager can act on same-day
  • Help maintain documentation and playbooks for sales processes, stage definitions, and tool usage so the team has a consistent source of truth

Basic Qualifications
  • 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical, cross-functional role
  • Strong working knowledge of Salesforce (reports, dashboards, basic admin functions)
  • Comfort with Excel/Google Sheets at an advanced level (pivot tables, lookups)
  • Sharp attention to detail - this role lives in the data
  • Strong communication skills and the instinct to flag a problem before it becomes a fire drill
  • Ability to manage multiple ad hoc requests against a backdrop of recurring deadlines (weekly forecast, monthly reporting)

Preferred Qualifications
  • Logistics, freight, supply chain, or marketplace experience
  • Experience with SQL or other data tools (Power BI, Tableau)
  • Salesforce admin certification

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
  • California: The target salary range for this role is: $147,000 - $179,000

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