IDEXX

Sales Operations Analyst - Veterinary Software

IDEXX • $95K — $120K *
Westbrook, ME 04092In-Person
Healthcare
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5-7 years in Sales Operations, Revenue Operations, or a related analytical role
  • Strong analytical skills with experience in building reports and interpreting sales data
  • Understanding of deal economics and pricing structures
  • Familiarity with veterinary, healthcare IT, or practice management software preferred
  • Proficiency in Salesforce and Excel; knowledge of BI/reporting tools is a plus
  • Excellent communication skills for presenting data and guidance
  • Detail-oriented with multi-priority management capability

Responsibilities

  • Build and optimize sales reporting and dashboards for sales visibility
  • Analyze sales data to uncover insights and recommend actions
  • Serve as a resource for ad hoc data requests from Sales
  • Ensure data accuracy across Salesforce and other platforms
  • Coach Sales on Deal Desk guidelines and pricing policies
  • Review proposed deal structures with Sales to identify risks
  • Support timely commission plan payout processes and maintain accurate records
  • Prepare materials for sales team meetings and identify workflow improvements

Benefits

  • Health, dental, and vision benefits starting on Day One
  • 5% matching 401k
  • Opportunity for annual bonus
  • Various additional benefits including financial support and pet insurance
  • Access to mental health resources and volunteer days off
Full Job Description
As a Sales Operations Analyst, you will serve as an analytical and operational partner to our Sales team. Your work will help them sell smarter and faster within the veterinary software market.

In this role:

  • You will build, maintain, and continuously improve sales reporting and dashboards, analyze sales data to identify patterns and insights, and serve as a go-to resource for ad hoc data requests, translating data into clear, actionable guidance that provides Sales leadership and Sales Professionals visibility into pipeline health, performance trends, and attainment.
  • You will maintain data integrity and accuracy across Salesforce and other revenue-facing platforms and partner with RevOps on data governance and hygiene standards.
  • You will coach and support Sales team members throughout the deal lifecycle by providing guidance on Deal Desk guidelines, pricing policies, discount thresholds, deal structures, and trade-offs, serving as a sounding board to review proposed deals, identify potential risks, and ensure strong preparation before engaging in formal Deal Desk conversations, particularly for complex multi-site group or corporate consolidator opportunities.
  • You will support the operational data needs that enable accurate and timely commission plan payouts, including maintaining data feeds, validating inputs, flagging discrepancies for resolution, and serving as a resource for Sales team members seeking to understand their attainment data, escalating comp plan questions or disputes to the appropriate owner (comp plan design and administration sit outside this role).
  • You will own SPF (Special Performance Fund) tracking, including maintaining eligibility records, submission logs, and payout data in coordination with Finance and Sales leadership.
  • You will support recurring sales team cadences (QBRs, Monthly Commercial Reviews, team meetings, etc.) with data preparation, reporting, and materials.
  • You will maintain and organize key sales resources, including performance reports, pricing reference materials, and process documentation.
  • You will identify opportunities to streamline sales workflows and reduce friction for Sales team members and partner with RevOps to implement improvements.


What you need to succeed:
  • 5-7+ years in Sales Operations, Revenue Operations, Sales Analytics, or a similar analytically-focused role
  • Strong analytical skills with proficiency in building reports, analyzing trends, and translating data into clear recommendations; experience with sales pipeline and performance metrics preferred
  • Solid understanding of deal economics and pricing structures
  • Comfort helping Sales Professionals evaluate their approach against Deal Desk guidelines and prepare stronger submissions
  • Proficiency in Salesforce and strong Excel/Google Sheets skills; experience with Anaplan or BI/reporting tools a plus
  • Clear, confident communication, including the ability to present data and deal guidance to Sales Professionals and Managers at all levels
  • Detail orientation and organizational skills, with the ability to manage multiple priorities accurately and on deadline
  • Collaborative, service-oriented mindset with a track record of being a trusted partner to Sales teams
  • Familiarity with veterinary, healthcare IT, or practice management software strongly preferred


What you can expect from us:
  • Base salary of $95000+ based on experience
  • Opportunity for an annual bonus
  • Hybrid schedule, with 8 days+ per month on site in Westbrook, Maine
  • Health / Dental / Vision benefits day one
  • 5% matching 401k
  • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more


#LI-KP1

About IDEXX

IDEXX Laboratories, Inc. is an American multinational corporation engaged in the development, manufacture, and distribution of products and services for the companion animal veterinary, livestock and poultry, water testing, and dairy markets. Incorporated in 1983 and headquartered in Westbrook, Maine, and EMEA in Hoofddorp, Netherlands, IDEXX offers products to customers in over 175 countries around the world.
Learn more about IDEXX
Size
10,350 employees
Market Cap
$33.7 billion
Industry
Healthcare
Net Income
$581.7 million
Founded
1983
5 Year Trend
+12.6%
Revenue
$2.7 billion
NASDAQ
IDXX
* Ladders Estimates

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