Carrier Global Corporation

Sales Operations Analyst

Carrier Global Corporation$96K — $192K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate Degree with 3+ years of Sales Operations experience or High School Diploma with 5+ years in a related field.
  • 2+ years of experience with Salesforce.
  • Bachelor’s degree in Business, Finance, or Analytics (preferred).
  • Experience with Power BI and Tableau for data visualization.
  • Proven analytical skills with experience building KPI dashboards and executive reporting.
  • Ability to influence in a matrixed environment with multiple stakeholders.

Responsibilities

  • Develop and manage performance dashboards and KPIs for executive reporting.
  • Drive forecasting accuracy and customer demand planning.
  • Synthesize sales performance metrics into actionable insights using Salesforce and BI tools.
  • Support scenario planning and what-if analyses to guide strategic initiatives.
  • Establish governance and clear operating rhythms across teams.
  • Identify and address gaps and risks in execution across sales and operations.
  • Support customer reviews with planning targets and insights.

Benefits

  • Comprehensive health care benefits including medical, dental, and vision coverage.
  • Generous paid time off policies including vacation, sick days, and holidays.
  • Short-term and long-term disability insurance.
  • Life insurance and accidental death coverage.
  • Tax-advantaged accounts for health and dependent care expenses.
  • Tuition assistance for continued education.
Full Job Description

About this Role

The Sales Operations Analyst provides support to the Sales, Sales Enablement, and Sales Operations Teams to improve overall performance through reporting, data analysis, and business intelligence tools. This role is responsible for compiling and analyzing sales data, building Salesforce dashboards, maintaining Salesforce information, and generating reports that deliver accurate and actionable insights. This role is critical to ensuring visibility, smooth communication and coordination.

Key Responsibilities

Sales Planning & Performance Management

  • Develop and manage share performance dashboards, KPIs, and executive-ready reporting.
  • Drive forecast accuracy through customer-driven demand planning, pipeline hygiene, and cadence reviews.

Analytics & Insights

  • Correlate and synthesize key sales performance metrics from multiple data sources into executive-ready dashboards and reporting using Salesforce, BI and/or Tableau
  • Translate complex data into actionable insights related to revenue, share growth, channel performance, and customer segmentation.
  • Support scenario planning and what-if analysis to inform strategic decisions.
  • Built KPI reporting packs and automated extracts, improved speed to insight for weekly leadership reviews.

Process Optimization & Governance

  • Establish clear operating rhythms and governance across Sales, Operations, and Supply Chain.
  • Identify gaps, risks, and opportunities in execution and recommend corrective actions.

Cross-Functional Collaboration

  • Support distributor and customer business reviews with standardized insights and planning targets.
  • Enable alignment between demand signals and factory capacity planning.

Tools & Enablement

  • Power BI (modeling DAX), Tableau (dashboards), Salesforce (pipeline reporting), Power Automate, SAP
  • Serve as a voice of the field in tool and process design.
  • Partner with Enablement teams to reinforce best practices and change adoption.

Required Qualifications

  • Associate Degree with 3+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations or a High School Diploma with 5+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations.
  • 2 + years of hands-on experience working with Salesforce

Preferred Qualifications

  • Bachelor’s degree (BA/BS) in Business, Finance, Analytics, or related field.
  • Experience with Power BI and/or Tableau
  • Demonstrated analytical experience producing performance reporting; built and maintained 3+ KPI dashboards and 1+ executive reporting pack.
  • Proven ability to influence without authority in a matrixed environment (e.g., led 2+ cross-functional initiatives/workstreams to completion).
  • Working knowledge of Salesforce reporting and data structures
  • Experience in data modeling (DAX), dashboard buildout, workflow automation
  • Experience in HVAC, manufacturing, or channel-based sales environments.
  • Familiarity with SIOP processes
  • Exposure to SAP
  • Strategic thinking with strong execution discipline
  • Data-driven decision-making
  • Change management and process leadership
  • Executive communication and storytelling with data

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

Thisposition is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives

  • Retirement Benefits

  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

  • Disability: Short-term and long-term disability

  • Life Insurance and Accidental Death and Dismemberment

  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

  • Tuition Assistance

To learn more about our benefits offering, please click here . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 16 June 2026

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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