Sales Manager

Whatnot

$180K — $200K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of sales experience, including 2+ years in sales management or team lead roles
  • A passion for improving community experiences on Whatnot
  • Proven track record in exceeding sales goals in outbound sales environments
  • Experience in coaching and developing sales staff for performance enhancements
  • Ability to thrive in a fast-paced, evolving startup culture
  • Familiarity with CRM systems and advanced sales analytics tools
  • Proficient in sales automation tools for efficiency gains

Responsibilities

  • Lead and develop a team of Account Executives with coaching and performance feedback
  • Engage directly with sales reps during calls and key deals
  • Oversee daily sales operations, including pipeline management and deal progression
  • Collaborate with Sales Directors on sales strategy and playbook refinement
  • Set performance goals and analyze metrics for team progress and trends
  • Work cross-functionally with Marketing, Product, Finance, and Operations
  • Drive accountability for growth across the entire sales process
  • Support the recruitment and onboarding of new sales team members

Benefits

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, and Vision
  • Home office setup allowance and monthly cell phone/internet allowance
  • Monthly wellness and annual childcare allowances, plus lifetime family planning benefits
  • 401k with employer matching up to 4% and international pension plans
  • Monthly budget for using and understanding the Whatnot app
  • 16 weeks of paid parental leave with a gradual return to work option
Full Job Description
Role

Whatnot is seeking a Sales Manager to lead, coach, and grow a frontline sales team driving seller acquisition and revenue growth. The company is already on a fast-track growth trajectory and this role is central to executing on that momentum - working closely with reps day-to-day, developing talent, and driving accountability across the sales cycle.

Reporting to one of two Sales Directors, John Amici or Mischa Block. The Sales Manager will be responsible for building upon Whatnot's foundation and helping scale a high-performing team. Specific responsibilities include:
  • Lead, manage, and develop a team of Account Executives, providing regular coaching, call reviews, and performance feedback
  • Roll up your sleeves and get in the field alongside your reps - joining calls, supporting key deals, and modeling best-in-class sales behaviors
  • Drive day-to-day sales execution including pipeline management, activity tracking, and deal progression
  • Partner with the Director of Sales to implement and refine sales playbooks, processes, and strategy
  • Set clear performance goals, analyze sales metrics, and deliver regular reporting to leadership on team performance and emerging trends
  • Work closely with peers across Marketing, Product, Finance, and Operations to align the sales motion with broader business priorities
  • Drive accountability and key growth outcomes across the full sales lifecycle
  • Recruit, onboard, and ramp new sales hires as the team scales
  • Foster a high-energy, coachable, and performance-driven team culture


You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
  • 3+ years of sales experience, with at least 2 years in a sales management or team lead capacity
  • You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
  • You have a history of exceeding sales goals in a high-volume outbound sales environment
  • Experience coaching and developing individual contributors to improve performance
  • Adaptability and resilience in a fast-paced, evolving startup environment
  • Proficiency in CRM systems and advanced sales analytics tools for tracking performance and creating reports
  • Expertise in sales automation tools to streamline workflows and improve team efficiency

Nice to Have
  • Experience at a high-growth startup, marketplace, or creator-focused platform
  • Passion for creator communities and/or new product categories that are uniquely suited to live e-commerce
  • Experience with SQL or other data querying languages to pull and analyze sales data and performance metrics


Compensation

For US-based applicants: $180,000-$200,000 /year + benefits + equity. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

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