Sales Manager, Virtual Sales

Vacatia

$80K — $120K *
US-AnywhereRemote in United States
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of timeshare/vacation ownership sales experience with strong leadership success
  • Active Florida Real Estate license required
  • Demonstrated closing skills and advanced customer service abilities
  • Capability to coach and mentor in a virtual setting
  • Experience troubleshooting virtual selling tools and basic tech issues
  • Familiarity with Salesforce, Microsoft Office, Teams, and virtual sales tools
  • Strong communication skills in writing, speech, and digital formats
  • Preferred experience in virtual timeshare sales or in a supervisory role.

Responsibilities

  • Coach and enhance performance of Sales Executives with feedback and support
  • Collaborate with sales leadership to implement strategic initiatives and meet revenue goals
  • Troubleshoot and resolve tech issues for seamless virtual experiences
  • Optimize sales processes and manage pending business effectively
  • Support training programs and lead virtual meetings for team development
  • Uphold professionalism in all interactions, aligning with company standards
  • Drive continuous improvement in team execution and customer interactions.

Benefits

  • Remote work opportunity for candidates in the contiguous US
  • Dynamic and fast-paced environment that prioritizes people and innovation
  • Opportunity to lead and influence a growing virtual sales division
  • Engagement in strategic initiatives that drive team success
  • Chance to impact guest and owner experiences in a meaningful way.
Full Job Description
Location: Remote (Contiguous US preferred)

Were looking for a strategic, people-first Virtual Sales Manager who will elevate team performance, strengthen virtual sales operations, and drive exceptional guest and owner experiences in our rapidly growing Virtual Sales division. If you thrive in dynamic, fast-paced environments and love solving complex challenges that blend people, product, and process. This is your opportunity to make your mark at the intersection of vacation ownership and innovation.
Your Impact
  • Coach and elevate Sales Executives through ongoing performance guidance, post-tour feedback, and virtual presentation support.
  • Partner closely with sales leadership to implement strategic initiatives and support achievement of revenue and conversion goals.
  • Troubleshoot and resolve technical, software, and platform issues to ensure seamless virtual experiences for guests and team members.
  • Optimize sales processes by preparing documentation, managing pending business, and leading anti-rescission and retention strategies.
  • Drive team excellence by supporting training programs, leading virtual meetings, and contributing to continuous team development.
  • Champion professionalism and uphold Vacatias standards in all customer and internal interactions.
What You Bring
  • 5+ years of timeshare/vacation ownership In-House Sales experience with proven track record of leadership success
  • Active Florida Real Estate license
  • Strong closing skills and advanced customer service capabilities.
  • Ability to coach, mentor, and uplift sales professionals in a virtual environment.
  • Experience troubleshooting virtual selling tools, hardware, or basic online technical issues.
  • Proficiency with digital platforms such as Salesforce, Microsoft Office, Teams, and virtual sales technology.
  • Excellent written, oral, and digital communication skills.
  • Experience in virtual timeshare sales or supervising/mentoring teams is strongly preferred.
Join Us
Join us at the start of something big. If youre ready to lead change, elevate a high-performing virtual sales team, and help build the future of Vacation Ownership, wed love to hear from you.

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