Job Type
Full-time
Description
**
This is a regional posting for multiple dealerships in the Seattle Area as needed.** The
Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction.
Responsibilities: Sales Team Management:
- Recruit, hire, train, and develop a high-performing sales team.
- Motivate and inspire the team to achieve sales targets and exceed customer expectations.
- Provide ongoing coaching, mentoring, and performance feedback.
Sales Process Oversight:
- Ensure adherence to the dealership's sales process and best practices.
- Monitor and analyze sales performance data to identify areas for improvement.
- Implement strategies to enhance sales effectiveness and efficiency.
Customer Satisfaction:
- Foster a customer-centric, hospitality-based culture within the sales department.
- Resolve customer complaints and issues promptly and professionally.
- Ensure that customers have a positive and memorable experience throughout the sales process.
Inventory Management:
- Collaborate with the purchasing department to maintain adequate inventory levels.
- Manage vehicle turn rates and minimize stock obsolescence.
Financial Performance:
- Monitor and analyze the department's financial performance.
- Develop and implement strategies to increase profitability.
- Manage expenses within budget.
Market Analysis:
- Stay informed about market trends, competitor activities, and customer preferences.
- Conduct market research to identify new opportunities and adjust sales strategies accordingly.
Compliance:
- Ensure compliance with all applicable laws, regulations, and dealership policies.
- Maintain accurate records and documentation.
Qualifications:- Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role.
- Strong leadership and interpersonal skills.
- Excellent communication and negotiation abilities.
- Proven track record of achieving sales targets and exceeding customer expectations.
- Strong knowledge of the automotive industry and sales processes.
- Proficiency in using CRM software and other relevant tools.
- Ability to work under pressure and manage multiple tasks simultaneously.
Physical Requirements- Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
- Standing and Walking: There may be times when the sales manager needs to stand, walk around the dealership, or attend meetings.
- Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
- Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.
Benefits of Working at Swickard:- Career Path -Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
Competitive benefits package:- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
Salary Description
$80,000 - $150,000 per year
