Sales Manager

Osmind$160K — $180K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years of inside sales experience in healthcare SaaS or services, targeting independent medical practices.
  • 1+ year of management experience with positive team feedback.
  • Prior player-coach experience in sales or a desire to build operational strengths.
  • Proven ability to enhance team close rates through structured coaching.
  • Emphasizes low ego with high accountability within a small team framework.
  • Familiar with both SMB and midmarket sales strategies.
  • Strong analytical skills, focused on metrics like pipeline conversion and ARR attainment.

Responsibilities

  • Own and exceed revenue targets through personal sales contributions initially.
  • Develop and implement the coaching structure including playbooks and pipeline reviews.
  • Mentor the sales team to enhance their performance and meet quarterly goals.
  • Collaborate with the VP of Growth on setting team quota and evolving sales strategies.
  • Facilitate communication between marketing and sales teams for effective lead follow-up.
  • Act as the sales representative in cross-functional discussions to highlight field insights.
  • Promote the brand at industry events, requiring quarterly travel.
  • Utilize AI tools to optimize sales processes, reducing administrative tasks for better productivity.

Benefits

  • Opportunity for significant career advancement and team growth.
  • Supportive environment for enhancing sales processes and methodologies.
  • Direct impact on improving healthcare services through product sales.
  • Exposure to high-level decision-making and strategic planning in sales.
  • Opportunity to represent the company at industry conferences.
Full Job Description
The Opportunity

We're hiring a Sales Manager to lead our sales team and sales motion end-to-end. This is a player-coach role for the first 6-12 months before evolving into full-time manager. For the player-coach time period, you'll contribute to the team's quota and close your own deals while building the systems, playbooks, and coaching cadence that help level up our current two-person AE team. You'll then transition to full time management and continue to level up & grow the team.

You'll report to our VP Growth and manage our two AEs from day one. You'll have real authority: over deal strategy, pipeline accountability, close methodology, and how we evolve the motion across our Software and Software + Services pipelines.

We're growing rapidly as a company with market leadership, strong market pull, and a massive and growing opportunity ahead of us, and have consistently outpaced goal. This is an opportunity to help level up our processes and fully tap the strong potential our GTM motion shows, while making an impact on clinician, researcher, and patient lives.

What You'll Do

  • Own revenue targets. In the first 6-12 months as player coach, you'll personally contribute a book of business to best learn our ICP, market, and products.
  • Build and run the sales coaching infrastructure from scratch: pipeline and demo reviews, deal strategy sessions, close methodology, CRM discipline/pipeline hygiene, and the playbooks our AEs run on every deal. Tailor this to our various products and ICPs. Leverage data-driven analysis to identify pipeline and process gaps and quickly address them.
  • Provide strong mentorship to our high-performing sales team, helping them confidently beat goal every quarter
  • Partner with the VP of Growth on team quota-setting, forecasting, and how the sales motion evolves as we scale.
  • Be the connective tissue between marketing and sales - ensuring inbound volume is followed up with the right urgency, motion, and sequencing.
  • Represent the voice of sales in cross-functional conversations: surfacing product gaps, ICP refinement, pricing feedback, and what's actually happening in the field
  • Represent Osmind at various industry conferences and events (quarterly travel).
  • Use AI to increase selling and coaching effectiveness: Leverage Gong, Claude Skills, and other AI insights, e.g. call summarization, automated follow-ups, demo prep to reduce manual admin so the team spends more time on high-quality prospecting and deal execution.


What We're Looking For

  • 6-8 years of inside sales experience in healthcare SaaS or services - you've sold into independent medical practices or similar buyers and understand how clinicians and clinic owners make purchasing decisions
  • 1+ year of management experience with strong reviews from the sales team you managed
  • Player-coach experience or explicit readiness: you've either done this before or you're at the stage in your career where you're hungry to build, not just execute
  • Demonstrated ability to improve a team's close rate, not just your own - you improve team-wide performance through structured opportunity inspections, coaching conversations, and ongoing accountability.
  • Low ego, high accountability - this is a small team and everyone owns outcomes
  • Experience with both SMB and midmarket sales motions
  • Data driven: you obsess over pipeline conversion, velocity, ARR attainment metrics.
  • Startup experience at Series A through C companies, demonstrating an ability to run autonomously, with high velocity, and embrace ambiguity


Bonus points

  • Experience selling EHR, RCM, or practice management software


$160,000 - $180,000 a year

For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

About Osmind

Osmind is a healthcare technology company that provides a platform for mental health providers to deliver personalized care to their patients. The platform includes tools for patient management, telemedicine, and data analytics. Osmind's mission is to improve the quality of mental healthcare by making it more accessible and effective. The company was founded in 2018 and is headquartered in San Francisco, California.
Learn more about Osmind
Size
10 employees
Industry
Founded
2018

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