Job Type
Full-time
Description
i3D Manufacturing is a production-focused metal additive manufacturing partner, delivering high-quality, repeatable parts for demanding industries. We are seeking a Sales Engineer to serve as the technical link between our customers and internal teams, helping translate real-world applications into scalable AM solutions. This position reports directly to the Director of Business Development.
Requirements
Key ResponsibilitiesTechnical Sales Support
- Partner with Account Executives to identify and qualify metal AM opportunities.
- Lead technical discussions to understand application requirements, materials, and production goals.
- Translate customer needs into practical, production-ready solutions.
- Assist with RFQ activities related to post-processing operations and manufacturing requirements.
Solution Development
- Evaluate part suitability and provide Design for Additive Manufacturing (DfAM) guidance.
- Support development of scalable workflows (primarily LPBF), including feasibility, build strategy, and cost considerations.
- Contribute to clear, data-driven proposals and estimates.
Customer Engagement
- Deliver technical presentations, sample reviews, and proof-of-concept builds.
- Act as a reliable technical point of contact throughout the sales cycle.
- Liaise with customer engineering teams and internal i3D engineers to support project alignment and technical communication.
- Organize and coordinate technical meetings between customers and i3D engineering teams.
- Build trust through responsive, solutions-oriented support.
Collaboration & Execution
- Work closely with applications, production, and engineering teams to ensure alignment with manufacturing capabilities.
- Provide actionable customer feedback to improve processes and offerings.
- Support development of application content and case studies.
Post-Sales Support
- Assist with onboarding and early production ramp-up.
- Help troubleshoot build and application challenges with internal teams.
- Support long-term customer success and adoption.
Qualifications
Required
- 2+ years of experience in technical sales, application engineering, or additive manufacturing
- Familiarity with DfAM principles and part screening for additive.
- Strong communication skills with the ability to explain technical concepts clearly.
- Self-driven with a sense of ownership and the ability to manage multiple priorities.
- Demonstrated initiative and willingness to support team members and shared goals.
Preferred
- Working knowledge of LPBF and metal AM materials (e.g., titanium, nickel alloys, stainless steels).
- Familiarity with DfAM principles and part screening for additive.
Key Skills & Competencies
- Working knowledge of metal AM (LPBF), including build prep, post-processing, and inspection
- Ability to assess part suitability and apply DfAM principles
- Familiarity with common AM materials (titanium, nickel alloys, stainless steels)
- Strong technical problem-solving and understanding of key cost drivers
- Clear communication with both technical and non-technical stakeholders
- Effective cross-functional collaboration
- Self-driven with strong ownership and initiative
- Continuous learning mindset with emerging leadership and team support skills
