Sales Engineer

Echo

$120K — $145K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience as a Sales Engineer or in a similar pre-sales role
  • Strong technical proficiency with complex systems
  • Familiarity with cloud environments like AWS, GCP, or Azure
  • Exceptional communication skills for both technical and non-technical audiences
  • Customer-centric mindset with strong problem-solving abilities
  • Flexibility to thrive in a fast-paced startup culture
  • Cross-functional collaboration skills with Sales, Product, and Engineering teams

Responsibilities

  • Partner with Account Executives from discovery to close
  • Lead technical discovery calls to analyze customer needs
  • Deliver customized product demos and presentations
  • Design technical solutions that meet customer business goals
  • Address technical inquiries and manage objections
  • Provide customer feedback to Product and Engineering teams
  • Support successful evaluations through proof of concepts (POCs) and trials
  • Maintain awareness of product updates and competitive positioning

Benefits

  • Opportunity to work in a growing startup environment
  • Collaboration with diverse teams across the company
  • Engagement in innovative projects and cutting-edge technology
  • Potential for career growth and development
  • Influence on product direction through customer advocacy
Full Job Description
Description

As a Sales Engineer (SE) at Echo, you will act as the technical expert and trusted advisor throughout the sales cycle. You'll partner closely with Sales, Product, and Engineering to demonstrate Echo's value, translate customer needs into technical solutions, and help close strategic deals.

What you'll do

  • Partner with Account Executives throughout the full sales cycle, from discovery to close
  • Lead technical discovery calls to understand customer environments, challenges, and requirements
  • Deliver compelling product demos and presentations tailored to customer use cases
  • Design and explain technical solutions that align with customer needs and business goals
  • Answer technical questions, handle objections, and support RFPs / security questionnaires
  • Act as the voice of the customer, providing feedback to Product and Engineering teams
  • Support proof of concepts (POCs) and trials, ensuring successful evaluations
  • Stay up to date on Echo's product, roadmap, and competitive landscape

Requirements

  • 4+ years of experience as a Sales Engineer, Solutions Engineer, or similar pre-sales role
  • Strong technical background with the ability to quickly understand complex systems
  • Experience working with cloud environments (AWS, GCP, Azure) - advantage
  • Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
  • Customer-first mindset with strong problem-solving skills
  • Comfortable working in a fast-paced startup environment and wearing multiple hats
  • Ability to work cross-functionally with Sales, Product, and Engineering

Preferred:

  • Experience selling B2B SaaS or enterprise software
  • Background in security, infrastructure, DevOps, or data platforms
  • Experience supporting complex, multi-stakeholder sales cycles


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