Position Summary

The Sales Director will be focused on selling Rhapsody's interoperability suite-including Rhapsody and Corepoint Integration, Identity (EMPI), Image Director, and Semantic Terminology solutions-specifically into health plans and payer organizations.

In this role, you will build and maintain strategic relationships across payer organizations and execute strategies to help them evaluate and adopt Rhapsody as a scalable integration platform. You will help payers address complex challenges around clinical data exchange, prior authorization, claims integration, care management, and data quality, and demonstrating an ROI from interoperability investments.

You will manage current accounts and develop pipeline within a named geography, present at key client meetings, and collaborate cross-functionally to drive growth. This role includes leading business development efforts such as proposal creation, demonstrations, contract negotiations, and establishing best practices as we expand our presence in the payer market.

At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to adopt AI tools to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.

Job Responsibilities

• Identify net new leads and develop opportunities within health plans and payer organizations
• Manage and strategically grow assigned accounts by developing account plans that drive expansion, particularly across payer use cases (prior authorization, claims, care management, clinical data exchange)
• Cultivate and maintain C-level relationships (CIO, CTO, Operations, Clinical, and Digital leaders) through a consultative, trusted advisor approach
• Position Rhapsody as a platform solution that reduces integration complexity, lowers administrative costs, and improves data flow across payer ecosystems
• Achieve sales targets through disciplined pipeline and forecast management
• Use business insights to align solutions to payer priorities such as:
  • Cost reduction (administrative and medical)
  • Compliance with interoperability mandates
  • Provider experience and network performance
  • Data quality and analytics readiness
• Act as the opportunity owner by managing the virtual selling team and all necessary resources to maximize business outcomes
• Maintain current knowledge of payer market trends, including interoperability mandates, FHIR/API adoption, and evolving care models
• Execute core sales processes including needs/pain analysis, solution design, product presentations, and proposal development
• Build and maintain knowledge of the competitive landscape (integration vendors, point solutions, and system integrators)
• Conduct consistent outreach and account-based engagement strategies
• Document all prospect-related activities in Salesforce

• Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making.
• Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams.

Job Requirements:

Education:

• Bachelor's degree in an area related to business and/or healthcare IT; experience may be substituted for education

Experience:

• At least 5-10 years of work experience in a complex healthcare software sales and account management environment

Skills/Abilities:

• Clear track record of success in healthcare IT sales, including a demonstrated ability to close deals both with net new accounts as well as current customer accounts (cross sell/upsell)
• Direct experience selling into payers preferred
• Passion for technology and customer focus
• Excellent verbal and written communication skills
• Ability to support all aspects of a sale to clients of our innovative offerings.
• Experience and/or knowledge of the health IT space with a focus on modern systems to solve tomorrow's information and insight challenges

Physical Requirements:

• Must be able to travel via plane and drive a car for extended periods of time to cover the territory

What we have to offer you:

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)

• 401k with a generous company match

• Unlimited PTO, sick time & volunteer days

• An innovative, inclusive, and fun work environment

• Continuous learning and development opportunities