Merrill Gardens

Sales Director

Merrill Gardens$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Four-year degree in Business, Marketing, Public Relations, or Communications preferred.
  • Three-plus years of sales and marketing experience in a related field.

Responsibilities

  • Achieves and maintains high occupancy rates in the community.
  • Maintains the sales tracking system and updates the GM and Director of Sales on trends.
  • Collaborates with GM and Business Office Director to report community census accurately via CRM/accounting system (Yardi).
  • Manages the entire sales process from prospecting to securing deposits for move-ins.
  • Develops and implements innovative sales and marketing plans.
  • Coordinates outreach plans to build relationships with professional referral sources for lead generation.
  • Tracks and maintains the marketing budget for community-related expenses.

Benefits

  • Highly competitive pay and comprehensive benefits (medical, dental, vision, and life insurance).
  • Company-paid Employee Assistance Program (EAP) for employees.
  • Paid time off including 7 holidays and 11 vacation days.
  • Daily free meals for employees during shifts.
  • 401(k) plan with company match and immediate vesting.
  • Tuition reimbursement available for career growth opportunities.
  • Company-paid short & long-term disability insurance.
  • Pet insurance and team member discounts offered.
  • Advance Pay benefit allowing access to wages before payday.
  • Opportunities for advancement in a stable, growing company.
Full Job Description
Senior Living Sales Director (Community Relations Director)

Truewood by Merrill, Keller is currently accepting applications for a Sales Director (Community Relations Director) to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Please APPLY TODAY!

We offer our full-time employees:
  • Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
  • Company-paid Employee Assistance Program (EAP)
  • Paid time off - 7 holidays, and 11 vacation days.
  • Free daily meal every shift.
  • 401(k) with company match and immediate vesting!
  • Tuition reimbursement for career growth.
  • Company-paid short & long-term disability insurance.
  • Pet insurance and team member discounts.
  • Advance Pay benefit - access wages before payday.
  • A stable, growing company with opportunities for advancement!

We offer our part-time employees:
  • Free daily meal every shift.
  • 401(k) with company match and immediate vesting!
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement for career growth.
  • Pet insurance and team member discounts.
  • Advance Pay benefit - access wages before payday.
  • A stable, growing company with opportunities for advancement!

Our Sales Directors (Community Relations Directors) are responsible for:
  • Achieves and maintains a high occupancy percentage.
  • Maintains the sales tracking system for the community and keeps the General Manager (GM) and Director of Sales informed of trends.
  • Works closely with GM and Business Office Director (BOD) to ensure accurate reporting of community census via integrated CRM/accounting system (Yardi).
  • Manages the entire sales process: building prospect base, immediately responding to prospect inquiries, generating tours, performing purposeful follow-up, and securing deposits for move-ins.
  • Assists in transitioning the move-in process to the GM, Assisted Living Supervisor, Assisted Living
  • Director, and other department heads upon receipt of deposit and agreed upon move-in date.
  • Develops and implements innovative sales/marketing plans.
  • Develops community outreach plans, including relationship development with professional referral sources, with the intent of generating viable leads for the community and creating a positive reputation in the community at large.
  • Works with Director of Marketing to provide feedback regarding media advertising, community sponsorships, and other marketing opportunities.
  • Coordinates with the Activities Director and Executive Chef to plan special events that benefit existing residents and attract potential residents to the community.
  • Conducts competitive shops regularly (minimum of 2 written reports are submitted to Seattle office per year).
  • The CRD should be readily aware of all direct competitors, their offerings, occupancy status, how they sell against us, current incentives being offered, and changes in offerings or management at all times and be able to communicate this information to the GM, Vice President of Operations, Director of Sales, Director of Marketing, and other partners on an ongoing and consistent basis.
  • Makes promotional recommendations for community based on competitive shops.
  • Positions Merrill Gardens in accordance with corporate vision and mission.
  • Tracks and maintains marketing budget for community-responsible line items (Events, Outreach, Creative Lead Follow-Up charge codes).
  • Acting General Manager if assigned.

If you are someone with:
  • Four-year degree in Business, Business Administration, Marketing, Public Relations or Communications preferred.
  • Three-plus years sales and marketing experience, preferably in a related field.


Physical Requirements:

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consider applying to become a Sales Director (Community Relations Director) with the Merrill Family of Senior Living Communities!

Yes, You Can have a meaningful Career!

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