Outreach

Sales Development Representative

Outreach$83K — $88K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in sales or business development, preferably in a tech environment.
  • Familiarity with AI tools and CRM software such as Salesforce and LinkedIn Navigator.
  • Strong communication skills with the ability to adapt messaging to various stakeholders.
  • Proven ability to manage multiple tasks and engage in high-volume outreach.
  • Demonstrated resilience and a positive attitude in facing objections.

Responsibilities

  • Prospect and engage senior decision-makers using a multi-channel approach.
  • Utilize Outreach AI Agents for account research and sequencing.
  • Conduct discovery conversations to assess business needs and fit.
  • Collaborate with marketing and sales teams to enhance messaging and improve conversion rates.
  • Maintain accurate data in Salesforce to track engagement and performance metrics.
  • Stay updated on market trends and competitive activity.

Benefits

  • Flexible time off for improved work-life balance.
  • 401k plan for retirement savings.
  • Comprehensive medical, dental, and vision coverage for employees and dependents.
  • Unique parental leave program with assistance options.
  • Employee referral bonuses to reward team growth.
  • Diversity and inclusion initiatives promoting various employee resource groups.
Full Job Description
The Role

As an Outreach Sales Development Representative (SDR), you're the front line of our revenue engine, identifying active buying interest and key decision makers, then positioning the Outreach value proposition to create qualified opportunities for our Account Executive partners. Every conversation you have directly fuels the pipeline that drives company growth.

You'll get hands-on with AI as part of daily work, not as a side project. You'll use AI tools to speed up account research, sharpen personalization at scale, and prioritize the conversations most likely to convert - giving you more time for the parts of the job that require real judgment: reading a stakeholder, adjusting your pitch in real time, and building trust.

We invest in your success through 1:1 coaching, active enablement, and hands-on training. You bring the drive to succeed, and we bring the tools and development to help you get there.

Location: US - Atlanta (Hybrid - in-office Tuesday, Wednesday, Thursday)

Your Daily Adventures Will Include

  • Prospect & Engage: Identify and engage senior decision-makers (C-suite, VPs, Directors) across US organizations using a multi-channel approach (email, phone, LinkedIn, and events), including making 45+ outbound calls each day to prospective clients in the United States Enterprise and Mid Market Segment
  • Outreach AI Agents: Use Outreach AI Agents to research potential customers, account map and sequencing
  • Qualification: Lead discovery conversations to assess business needs, timelines, and fit before handing over opportunities to Account Executives
  • Collaboration: Partner with regional marketing and sales teams to refine messaging, share market insights, improve conversion rates, and organize pipeline handoffs with Account Executives for qualified meetings
  • CRM Management: Maintain clean and accurate data in Salesforce to track engagement and pipeline performance
  • Market Intelligence: Stay current on global market trends, competitive activity, and industry changes that influence buying behavior


Our Vision of You

  • You pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included
  • You've used AI tools in your day-to-day work and know how they can speed up research, sharpen outreach, and free you up to focus on the conversations that matter and you're excited to keep growing that skill as our tools evolve
  • Ability to think on your feet in a conversation and answer unexpected questions with ease
  • Demonstrate empathy for customers' struggles and obstacles
  • Resilient in the face of objections and rejection
  • A driven team player; someone who thrives on shared wins, actively lifts others up, and shows up as an engaged contributor in group settings
  • A driven individual with a desire to succeed
  • Naturally inquisitive, with the ability to compose compelling messaging to prospects


$83,000 - $88,000 a year

Compensation for this role is comprised of an annual base salary and a variable component, ranging between $83,000 - $88,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your recruiter will share specific details based on your location and role during the hiring process. This is a non-exempt role, and as such is eligible for overtime pay in accordance with federal and applicable state laws. This role requires consistent and accurate logging of hours in our HRIS system.

Why You'll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

About Outreach

Outreach is a sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has over 4,000 customers including Cloudera, Adobe, and Glassdoor, and was named to the Forbes Cloud 100 list in 2019 and 2020.
Learn more about Outreach
Size
1,000 employees
Industry
Founded
2011

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