Role Overview Are you ready to take your sales leadership career to the next level? We're looking for a hands-on, enablement-first Sales Development Manager to lead our New York-based team and own the onboarding, coaching, and ramp of new hires as we scale in the U.S. If you thrive in a fast-paced SaaS environment, love developing early-career talent through consistent 1:1s and daily roleplays, and want real ownership of team attainment, this could be your next big move. This is a hybrid role in NYC (Monday, Wednesday, Thursday in-office; Tuesday and Friday remote) where phone-first coaching is critical to success.
What will you be doing?: Team Leadership & Management: Lead a New York-based BDR team (starting ~4-6 reps, scaling to ~6-8) with a strong focus on supporting new hires through their ramp period, ensuring team attainment rolls up to you.
Onboarding Ownership ("Train the Trainer"): Partner closely with the hiring manager to learn the current onboarding program, then progressively take full ownership, running sessions end-to-end for future cohorts and continuously improving the experience.
Coaching & Daily Enablement (Phone-first): Run a high-touch coaching cadence-weekly 1:1s, daily roleplays, call coaching, and scenario-based training-to build confidence and consistency in phone-led prospecting (a core driver of success for the team).
Ramp & Productivity Management: Guide reps through a structured ramp (with clear early targets) and provide the ongoing support, accountability, and feedback needed to help them hit full productivity.
Outbound Strategy & Creative Iteration: Bring fresh ideas for sequences, messaging, talk tracks, and personas-adding "new spokes to the wheel" while building on what's already working.
Performance Tracking & Reporting: Monitor activity and outcomes across the team, using data to spot coaching opportunities, improve conversion rates, and keep progress visible and predictable.
Tools, Workflow & Process Improvement: Help the team get the most out of HubSpot and key prospecting/enablement tools (e.g., Apollo, LinkedIn Sales Navigator, Jiminny), and contribute to evaluating/rolling out new tooling (e.g., dialers) as the org scales.
Cross-functional Collaboration: Partner tightly with Sales leadership and the broader go-to-market team to align on messaging, feedback loops, and BDR-to-AE handoffs to ensure high-quality meetings and pipeline.
Requirements- 3-5 years of experience in a BDR / SDR or outbound sales role, with 1+ year as a BDR/SDR Team Lead or Manager in a B2B SaaS environment.
- Prior first-hand experience as a BDR/SDR is required (you've done the job and can lead by example).
- Strong enablement mindset with proven ability to onboard, ramp, and coach new hires through their first 90 days (and beyond) via structured training, role plays, and consistent 1:1s.
- Experience leading a small team (typically 4-8 reps)
- Track recording of meeting or exceeding KPIs (e.g. pipeline targets)
- Strong phone-first outbound expertise (call coaching, talk tracks, objection handling, and daily call/roleplay routines); comfortable operating in a high-call motion.
- Proficiency with HubSpot (preferred) and modern outbound tools such as LinkedIn Sales Navigator and Apollo; experience leveraging conversation intelligence tools (e.g., Jiminny or similar) is a plus.
- Data-driven approach to performance management, including KPI tracking, reporting, and using insights to improve conversion rates and rep performance.
- Strong communication and collaboration skills, with the ability to align closely with sales leadership and cross-functional partners on messaging, handoffs, and continuous process improvement.
- Ability to demonstrate past experience and practical, thoughtful perspective on using AI tools for research, personalization, and productivity (without relying on generic "AI automation" jargon).
Benefits- Salary: $115-126,500 (OTE $165-180,000)
- 401(k) Plan: Match 100% of contribution up to 4% of salary.
- Paid Time Off (PTO): 20-days per year.
- Sick Time off: 40 hours
- Health Insurance: Competitive medical, dental, and vision plan.
- Professional Development: $1,200 stipend per year
- Commuter Benefits: Allocate pre-tax earnings to cover eligible commuting expenses.
- In-Office Perks: Late night office dinner and weekly team meals.
- Equity Participation: You will be granted stock options in a fast growing start-up!
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