WHO WE NEED: The SDR Manager will own the day-to-day performance, development, and execution of a blended team of Inbound and Outbound Sales Development Representatives. This is a frontline management role responsible for hitting quarterly SQO/SQL targets, building rep capability, and maintaining the operational infrastructure that keeps the SDR org running at a high standard.
You will manage a team of approximately 7-10 SDRs split across Inbound and Outbound functions. The Inbound team focuses on converting inbound pipelines from marketing channels; the Outbound team runs territory-based prospecting against a defined account list. Both teams carry fixed quarterly SQO targets with individual and team-level accountability. You will report directly to the Director of Sales Development and work closely with Sales, Marketing, and Revenue Operations to align pipeline generation with broader go-to-market priorities.
Qualifications:- 1+ year of leadership experience within SDR or inside sales teams, with demonstrated quota attainment results
- Previous experience as a SDR
- Houston-based, hybrid schedule: Tuesday through Thursday in-office at Sugar Land HQ
- Experience managing both inbound and outbound motions simultaneously
- Salesforce proficiency; ability to build and interpret pipeline reports and maintain CRM hygiene standards
- Track record of developing early-career reps into consistent performers
- Clear, direct communicator who can hold accountability without sacrificing rep trust
Preferred Qualifications:- Experience in B2B SaaS or construction/industrial software verticals
- Account Executive/Closing experience preferred
- Gong fluency; comfortable coaching reps using call data on discovery, objection handling, and qualification
- Familiarity with Clay, Outreach, or similar sales engagement and enrichment platforms
- Exposure to MEDDICC, SPICED or similar sales qualification frameworks
- Experience managing reps in a ramp or PIP cycle
Role Responsibilities:Team Performance- Drive attainment against quarterly SQO/SQL targets across IB and OB rep books
- Monitor daily, weekly, and monthly pacing; identify and address gaps early
- Run weekly 1:1s and monthly Gong-documented coaching sessions with each rep
- Initiate and manage PIPs for reps tracking below expectations
Coaching and Development- Listen to Gong calls regularly and deliver structured, skill-specific feedback
- Partner with Sales Enablement on onboarding, ramp acceleration, and ongoing skill-building
- Identify top performers and develop progression pathways; build accountability with consistency
- Hold reps to defined activity standards (daily dials, emails, sequences, etc.) and remove blockers
Outbound Execution- Oversee Outbound list quality, sequence performance, prospecting, and system hygiene across assigned reps
- Coordinate with operations on tooling including Clay, Salesforce, Gong, and Gong Engage
- Champion data quality: accurate CRM logging, SQO documentation, and handoff notes
Reporting and Communication- Deliver weekly performance reports to the Director of Sales Development
- Surface rep-level trends, pipeline risks, and enablement gaps with clear recommendations
- Contribute to QBR content, OKR tracking, and team-level forecasting
Travel Requirements:- Travel may be required, as directed by Leadership
BENEFITS & PERKS:Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
